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Know-How – Profit from Change, Retooling Your Agency for Maximum Profits! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

Know-How – Unleash the Power of Your Agency! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

www.korsgaden.com/unleashed-details/

Know-How – Specialization: The Master Key to Agency Transformation! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

Know-How – Power Position Your Agency, A Guide to Insurance Agency Success! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

Know-How – Success and Sanity! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

Know-How – The Betterley Report! Rick is the president of Betterley Risk Consultants, a national risk management consulting firm founded in 1932 by his grandfather. He has been president of the firm since 1984 and is the publisher of The Betterley Report, a market survey series of insurance product analysis. He also authors its annual evaluation of Technology, E&O and Cyber Risk insurance products. The firm also provides consulting services to insurance companies and service providers to the insurance industry in the areas of strategic planning, product development, and marketing strategy. The firm does not sell insurance products or related services in order to preserve objective analysis. Rick is past president of the New England Chapter of the Institute of Management Consultants. He was awarded the Certified Management Consultant designation by the IMC, and past member of the Risk Management Audit Standards Committee of the Society of Risk Management Consultants. He earned a Bachelor of Arts degree from Bates College, in Lewiston, Maine, and lives in Sterling, Massachusetts.

www.betterley.com

Know-How – Barry Zalma on Insurance Fraud! Barry Zalma has nearly 5 decades of practical insurance claims experience and serves those who are faced with an insurance claims or coverage dispute. Barry assists clients to resolve any insurance problem faced by lawyers representing insurers, lawyers representing policyholders, insurance claims management, insurance claims personnel, and those they seek to serve. His experience as a consultant and expert witness can make the difference before a jury, other trier of fact, or mediator. Barry is an internationally recognized expert on insurance claims, coverage, fraud, and bad faith. Barry lives in Los Angles, California.

www.zalma.com

Vantage Point – State Farm Agency in Rogers, Arkansas.  Roger has been an agent since 1986.  He is a 2nd generation State Farm agent, Lifetime Member of the President’s Club, Crystal Excellence Award Winner, Chairman Circle Award Winner, Never missed Life Incentive Travel.  He and wife Sherma married in 1991. Daughter Katelyn is married and works in the agency.  Son, Sam who works for a State Farm Agent in Texas.  He earned a B.S. Degree in Management in 1982 from Oklahoma Christian College in Oklahoma City, Oklahoma.   Past President of the Optimist Club. Deacon at Southside Church of Christ. Member of the Downtown Rogers Main Street program.  Member of the Rogers-Lowell Chamber of Commerce. Lifetime Resident of Rogers, Arkansas.

www.rogerclark.com

Vantage Point – New York Life Agency in Little Rock, Arkansas. Sharon began her career as an agent for New York Life in 1987. As a leading representative in the Arkansas General Office, she was honored in 1988 as the Rookie of the Year and Arkansas’ Outstanding New Agent of the Year. In the last 26 years, Sharon has been named New York Life’s Producer of the Year 10 times for the Arkansas General Office. She has been a Qualifying Council Member every eligible year and is a lifetime member of the Million Dollar Round Table. She received NAIFA’s National Quality Award honoring professionals for their ethics, service and production 21 times.

www.EmpireFinancialArchitects.com

Vantage Point – New York Life Agency in Little Rock, Arkansas. Sharon began her career as an agent for New York Life in 1987. As a leading representative in the Arkansas General Office, she was honored in 1988 as the Rookie of the Year and Arkansas’ Outstanding New Agent of the Year. In the last 26 years, Sharon has been named New York Life’s Producer of the Year 10 times for the Arkansas General Office. She has been a Qualifying Council Member every eligible year and is a lifetime member of the Million Dollar Round Table. She received NAIFA’s National Quality Award honoring professionals for their ethics, service and production 21 times.

www.EmpireFinancialArchitects.com