Integrate Your Care! Podcast

In this episode of “Integrate Your Care”, we sit down with three key members of the Queen Square Family Health Team’s Gender Affirming Care Program. We’re joined by Erin, the Nurse Practitioner Lead, Vivian, a Registered Social Worker, and Tayyaba, Manage of Nursing Services and Clinical Pharmacist, to explore the holistic and personalized care they provide to transgender and non-binary individuals.

This episode highlights the comprehensive support system offered by the program, covering medical, surgical, and social transitions, as well as any mental health challenges that may be faced. The team shares insights into the barriers transgender individuals encounter when accessing care, how primary care providers can bridge these gaps, and the importance of creating a safe, affirming healthcare environment.

Listeners will also learn about the importance of collaboration across healthcare disciplines-such as social work, pharmacy, and counselling-in supporting the unique journeys of transgender patients. The team offers a fresh perspective on the value of integrated care and its role in empowering patients to reach their transition goals.

Tune in to gain a deeper understanding of how gender-affirming care is reshaping primary healthcare to be more inclusive and supportive for all.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit centralbramptonfht.substack.com

In this episode, we sit down with Keith Chung, Director of Magenta Health Primary Care Network and co-founder of Chime Technology. Keith shares his journey from law to healthcare, where he now focuses on improving healthcare efficiency and patient experience through technology. We explore how Magenta Health integrates cutting-edge tools like Chime, an innovative patient orchestration system, to streamline clinic operations and enhance patient care. Keith discusses the critical role of technology in managing patient care effectively while emphasizing the importance of maintaining the human touch in healthcare. He also shares his personal connection to healthcare innovation inspired by his mother’s experience with cancer care. Tune in to learn about the future of healthcare technology and how it can improve both efficiency and patient relationships.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit centralbramptonfht.substack.com

In this episode, we sit down with Dr. Brian McKenna, the Lead Physician at the Hamilton Family Health Team, and discuss his extensive efforts to improve access to care in the Hamilton community. Dr. McKenna shares insights into how his team, which serves nearly 300,000 patients across multiple sites, is tackling the challenge of unattached patients and addressing significant community health needs. We explore the innovative approaches being implemented, including the establishment of a new clinic in a high-speed area and the integration of primary care services into community centers. Dr. McKenna also discusses the importance of co-location for high-functioning teams and the role of technology in supporting, but not replacing, the essential human element in healthcare. Tune in to learn more about the future of primary care in Hamilton and how community-based initiatives are making a difference.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit centralbramptonfht.substack.com

Join us in this episode as we dive into the vital topic of Advanced Care Planning (ACP) in Ontario, with insights from Patient Navigator, Heather Griffin, a Registered Practical Nurse at the Central Brampton Family Health Team. We discuss the importance of ACP conversations with your physician, family, and friends to ensure your values, wishes, and beliefs are respected if you can’t speak for yourself. Learn about selecting a Substitute Decision Maker (SDM) and the hierarchy that determines who can make decisions on your behalf. Discover how proactive planning can ease family tensions and provide clarity during critical times. Tune in for practical advice and resources. Don’t miss this essential guide to preparing for the future with confidence and care.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit centralbramptonfht.substack.com

Episode 1: "What is a Family Health Team?" , where we delve in to what team-based care is, and what it looks like in practice, from the perspective of various clinical disciplines. A special thanks to our host Matthew Fedsin our guests Dr. Nadine Manson, who shares the physician's view on team-based care, NP, Maria Ferrara, who discusses the nurse practitioner's role in an integrated care team, Nurse Patient Navigator Heather Griffin, who highlights the patient navigation benefits, and MSW, Andrea Wilson, who explains the social work perspective. Each guest offers unique insights into the benefits of integrated team-based care.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit centralbramptonfht.substack.com