Integrating Technology

Highlights From This Episode…

• Handle change orders by presenting the facts and explaining why there is a cost associated with the request.
• Create new business by introducing yourself to customers already working with someone in case they need an alternative someday.
• How to do a good site survey is an important part of AV sales training.
• Sales teams need to respect engineering teams.
• The information Sales gives to engineering determines the success of a project.
• Don’t engineer without a budget.
• Say Cat X or structured cabling when speaking with IT (don’t say CAT5).
• For AV to become truly software-defined, devices need to commission themselves. 

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Bring up security early in the process. IT is often treated as an afterthought in AV.

Assess the impact of each device being comprised. 

Consider access for each device. Who? How? Why? Least resource or least route?

Consider if network connectivity is really needed for each device.

Perform role-playing to get better perspective of what a malicious actor could do.

Assess if users can accidentally cause a security breach, such as plugging in unkown USB sticks.

VLAN headers can be spoofed and should not be considered a security mechanism.

Close unused ports on all devices.

Enable device logging and monitor the logs for suspicious activity.

Consider messaging direction per device and disable a device’s ability to send or receive messages if not needed.

Being able to demonstrate internal security practices may reduce liability should an incident arise. *This is not legal advice 🙂

Create a culture of security awareness in your organisation through policies, training and compliance testing.

Perform internal and possibly public code reviews. 

Track data check-in and check-outs.

Harvard Online Course: Cybersecurity: Managing Risk In The Information Age

Zoom 

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Knowledge of industry is a good indicator of potential success. Knowing the end customer and distribution channels is important.

Knowing the market is not so important - that will be learned through the development process.

The Business Canvas is a 9 step process that can help determine the initial features of an app should be.

Creating functional prototypes that really represent the finished product (as opposed to wireframes) before writing any code, always exposes new requirements that are less expensive to implement in a prototype than finished code.

 Other benefits of the prototype includes having a clear description for the developers and a working demo to show potential customers.

When planning a software product, make sure there is a budget for development of future versions based on user feedback from the initial version.

Software products are never done because if you stop developing and marketing, customers and revenue will fall off.

When choosing technologies, consider how data is stored and related, if scalability is important (it's probably not). 

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2015 Open Internet Bill Protects Browser Based Internet Traffic, but excludes VPN's, Hardware Codecs and IoT Devices

Relying on the internet to provide a service introduces a 3rd party (the ISP). Contracts should consider reflecting this.

CA requirement for no default passwords goes into effect January 1st, 2020. 

TEECOM, Zoom, Barco Overture, Utelolgy, Extron, University Of California Merced, Santa Clara University 

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Today’s guest is Co-founder and VP of business development at Global Cache. Global Cache makes connectivity products that let programmers like me control and automate pretty much anything using whatever software we like. 

In an industry full of propriertary solutions, this is quite the unique approach. That’s why I am really looking forward to learning a lot today from Robin Ford.

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I have the honour of having Two cyber security experts on the show today.

Dr Jonathan Butts is a retired Air Force officer who among many other roles served as Research Director at the Air Force Center for Cyberspace Research.

Billy Rios has held security positions with companies like Ernst & Young, Verisign and Microsoft. He probably had one of the coolest sounding job titles as Google’s Security Ninja.

Both Jonathan and Billy are currently Managing Partners at QED Secure Solutions, whose mission it is to advance Cyber Security and Critical Infrastructure Protection.

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Vangelis Mihalopoulos has a background in software engineering and product marketing and startup investing.

He is currently CEO and founder of yodeck. a digital signage management platform. 

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