Once, a serial entrepreneur shared with me how he was able to start several successful businesses without having any experience in those industries. His key was to find the best people who modeled excellence in that industry and then go study their methods. Although the word “excellence” may be lacking in the Bible, the concept of excellence is assuredly modeled […]

As a new grandparent, I’ve noticed that a new baby in the home can change the dynamics. Everyone seems so focused on the new baby that others can feel overlooked or jealous. That can be a husband, another child, or even a pet. In business, the same dynamic can happen. While trying to onboard a new employee, some staff members […]

While many businesses are failing this year, others are flourishing. One business owner recently shared with me that her biggest competitor just closed several stores in her region. This has left her stores overwhelmed with new customers. Her biggest problem now, due to God’s blessing, is the limited product necessary to serve all her new customers. Times of prosperity can […]

A recent article by the US Chamber of Commerce states, “Getting customer communications right is critical to your business’s success in a post-pandemic world, as consumers are looking for businesses that make them feel safe and secure.” Having a communication plan that includes knowing what to communicate, and how to communicate and what the communication flow will look like is […]

My wife, Kathy, and I try to leverage each other’s decision-making styles – most of the time. Kathy is a Ready-Fire-Aim kind of person. She makes decisions rapidly, but not always well researched. I research but move slowly. We’ve learned when we need to buy something, I do the research and Kathy executes the purchase. 1 Corinthians 12:17 says, “If […]

As a young banker, I opened a personal bank account for the new CEO of a large nonprofit organization. Although this led to a relationship that enabled me to secure some large accounts with his employer, it also came with some expectations on his part. This CEO began referring some of his newly hired executives who turned out to be […]

Market research and focus groups can be helpful, but people will often say one thing and do another. A friend’s church was trying to determine when to reopen their church during the pandemic. They took a survey and learned that 30% would be open to returning in the month of July. This church decided to open in July, counting on […]

25 miles north of Yellowstone Park you can see evidence of how quickly life can change. Late on August 17, 1959, the second largest earthquake of the 20th century struck the Hebgen Dam area. In less than two minutes, an 80-million-ton landslide stripped the Sheep Mountain of trees and boulders, damaged the dam and stopped the Madison river. A 125 […]

The US Chamber of Commerce describes two major employee challenges for reopening business, “First, are your employees willing and available to come back? And secondly, are they able to follow the proper procedure to reopen safely?” Reopening a business presents employee challenges that may be difficult to navigate. Knowing how to reincorporate employees into the work environment can lead to […]

In this series, we’re discussing the importance of developing, communicating and instilling core values into your organization. In Deuteronomy 6, God gave directions to the Israelites on how to instill His values into the hearts of children. The final directive came from Deuteronomy 6:9 that says, “Write them on the doorframes of your houses and on your gates.” The principle […]