My friend, Jim, in his previous CEO role, was meeting with a newly promoted store manager. Jim knew this person could have some valuable insight from his frontline experience.  But, when Jim asked this new manager for ideas to improve the stores, he didn’t receive any feedback. Jim tried a different approach.   Jim informed this ...

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The Kansas City Business Journal highlighted that one way to help enhance our workforce is by upskilling existing workers. The Business Journal also discussed a study that discovered that 64% of respondents said they work with at least one under-skilled colleague.   Training should always be a priority, but our failed education system is revealing an ...

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“It’s never been done” is a phrase that may deter some, but for many entrepreneurs, it’s a challenge to be considered. Selling books over the internet seemed foolish to many, but not Jeff Bezos. Building electric vehicles when the world was using gas didn’t deter Elon Musk.   Even in Biblical times, no one had ever ...

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At a conference I attended, Ken Reeves, a human resource expert, shared lessons he’s learned in life. One profound insight he shared made my time there worthwhile.  You’ve probably heard the adage, “It’s not what you know, but who you know.” Ken expanded that phrase to, “It’s not only who you know, but also ...

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At 7:30 am there was a loud knock on our front door. We had scheduled an 8:00 start to have our carpet replaced, but when I opened the door, three men charged in ready to work.  The man in charge began directing his guys with an urgency I hadn’t seen in some time. Twenty minutes ...

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In a Wall Street Journal editorial, Andy Kessler complains that our younger generations are looking so hard for purpose in their work, that they sometimes overlook the actual work that needs done. His article reminded me of an old adage, “You are so heavenly minded, that you are no earthly good.”  Personally, I believe that ...

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The Church of England’s Synod recently declared that they “affirm the dignity and value of purposeful work, whether paid or unpaid, as a significant component of human flourishing.”  In addition, the Synod recognized the value of the Bible by affirming, “to look at Biblical wisdom on work, employment and economy in its widest sense; and ...

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Many people believe it’s fine to lie to the Internal Revenue Service about their taxes and still maintain integrity.   When I was a commercial lender, I was meeting with a small business owner who, while handing over his tax returns as part of his loan application, said, “I sure hope you aren’t making your loan ...

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After Bud Light’s misstep of spotlighting a transgender spokesperson, you’d think that most corporations would avoid making the same mistake. But recently, Doritos headed down the same path.  Doritos Spain featured a transgender singer who supposedly had made past inflammatory and sexualized comments that were offensive to many Doritos customers. The backlash was swift as ...

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According to a recent Christian Post article, one of Chick-fil-a’s independent franchise owners was arrested for allegedly having sex with a 15-year-old girl. Chick-fil-a has assured the public that this franchise owner will no longer be present in the restaurant.  Chick-fil-a has one of the most rigorous hiring processes and diligence in selecting great people. ...

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