In this episode of Mixternal Messaging, host Cynthia Hayes talks with Poonam Nath, Executive Leader of Product Operations at Fiserv, about what it takes to deliver successful product launches and create a positive client experience—especially when the road gets bumpy.

From managing cross-functional teams to aligning C-suite expectations with real-world challenges, Poonam shares her tactical approach to keeping initiatives on track, navigating resistance, and using data to improve outcomes. You'll hear how she turns friction into forward momentum and balances transparency with trust, inside and out.

Whether you're in product, marketing, or operations, this episode offers real strategies for turning internal communication into external wins.

To connect with Poonam, click here: https://www.linkedin.com/in/poonam-nath-l/

To connect with Cynthia, click here: https://www.linkedin.com/in/cynthiahayes

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