This analyst discussion recorded on April 6, 2020 explores some of the CX industry issues regarding the COVID-19 pandemic. What do you need to do now and how long will this last?

 

Peter Ryan (Canada)

Principal, Ryan Strategic Advisory

https://ryanadvisory.com/

 

Stephen Loynd (USA)

Principal, Trendzowl

https://www.trendzowl.com/

 

Mark Hillary (Brazil)

CEO, Carnaby Content

www.carnabysp.com

 

Rod Jones (South Africa)

Founder, Rod Jones Consulting

https://rodjones.co.za/