This week, IDN host Mike McIlwrath opens up about one of his employer's mediations. He does much more than pull back the curtains on General Electric Co.'s ADR processes and procedures in a personal injury case: He gathers the mediator, well-known U.K. neutral Tony Allen, and the employee, Gavin Slessor, of Scotland, who lost his right arm and leg in a workplace accident. Hear what Slesser did to get to mediation, and make it work, as well as why GE decided to mediate the case. And find out what happened in the participants' own words, and how they feel about the results.