Join Diane Gutiw, VP Global AI Research at CGI, as she discusses agentic systems - collaborative ecosystems of specialized AI tools that work together to solve complex problems. She explains how RAG is evolving as one component within broader agentic workflows, addresses challenges in moving AI from POC to production, and emphasizes pragmatic AI governance. Diane also explains digital triplets - AI layers built on existing data infrastructures that enable natural language conversations with information ecosystems across healthcare, utilities, and infrastructure management.