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Interview: Jim McQuaid, NetQoS's Director of Product Management, at VoiceCon San Francisco 2008
Jim McQuaid, director of product management for NetQoS, explains why it's essential to manage application performance and QOE (quality of experience) and not just QOS, as well as the improvements to NetQoS's Unified Comunications Monitor, which now manages the Microsoft OCS platform and video, as well the Cisco IP Telephony platform, with NoJitter Editor and Lead Blogger Eric Krapf.
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Jim McQuaid, director of product management for NetQoS, explains why it's essential to manage application performance and QOE (quality of experience) and not just QOS, as well as the improvements to NetQoS's Unified Comunications Monitor, which now manages the Microsoft OCS platform and video, as well the Cisco IP Telephony platform, with NoJitter Editor and Lead Blogger Eric Krapf.