Tim Passios, director, solutions marketing for Interactive Intelligence, explains their new offering, which integrates SMS messaging with the contact center and why Interactive Intelligence sees the contact center as a good launching point for Unified Communications in the enterprise, with NoJitter Editor and Lead Blogger Eric Krapf.

Jon Anderson, senior manager, competitive marketing for Siemens Enterprise, discusses life under Siemens' joint venture with the Gores Group, and how focusing on hard dollar savings as part of tightening expenses in the enterprise can help IT grow in a softening economy, with NoJitter Editor and Lead Blogger Eric Krapf.

Lawrence Byrd, director, UC architecture for Avaya, discusses Avaya's integration of the UC endpoint interface into its IP telephony options, empowering users by supporting multiple kinds of clients, and te changes in Avaya's leadership, with NoJitter Editor and Lead Blogger Eric Krapf.

Jim McQuaid, director of product management for NetQoS, explains why it's essential to manage application performance and QOE (quality of experience) and not just QOS, as well as the improvements to NetQoS's Unified Comunications Monitor, which now manages the Microsoft OCS platform and video, as well the Cisco IP Telephony platform, with NoJitter Editor and Lead Blogger Eric Krapf.

Marty Sexton, senior product marketing manager, video solutions, discusses the growing market for video in the enterprise and Polycom's CMA (Converged Management Application) which facilitates centralized management of video endpoints; Tim Yankey, director, product marketing, voice solutions, describes Polycom's HD phone and codec, which increase frequency range and clarity without significantly increasing bandwidth, and which are being announced at VoiceCon San Francisco, with NoJitter Editor and Lead Blogger Eric Krapf at VoiceCon San Francisco 2008.

Ross Sedgewick, Director of Global Marketing, Applications Portfolio, Siemens, discusses the software-based Unified Communications model centered on voice and using SIP--with VoiceCon co-chair Eric Krapf at VoiceCon Orlando 2008.

John Dunne, IP Telephony Product Manager, Prognosis by Integrated Research, discusses the how and why of network management for service continuity and capacity planning across all the major IP Telephony vendors--with VoiceCon co-chair Eric Krapf at VoiceCon Orlando 2008.

Paul Lopez, General Manager, Marketing and Services, NEC Unified Solutions, discusses customizing communications services around an organization's communications style is essential--how, and why it's essential--with VoiceCon co-chair Eric Krapf at VoiceCon Orlando 2008.

Tom Chamberlain, Director of Business Process Marketing, Aspect Software, discusses extending the Contact Center into the enterprise through Unified Communications--with VoiceCon co-chair Eric Krapf at VoiceCon Orlando 2008.

Florian Buzin, CEO and CTO, Vertico Software GmbH, discusses the development of Vertico's Starface PBX product in Germany over the past few years and the introduction of the product to the U.S.--with VoiceCon co-chair Eric Krapf at VoiceCon San Francisco 2007.