John Amaya, Alliances Marketing Manager, and Joan Vandermate, Vice President of Marketing, Polycom, discuss the role of video in Unified Communications (UC), user expectations, and how that ties into the company's recent alliance with IBM and their new video-audio conferencing product that integrates into IBM SameTime and Lotus Notes--with VoiceCon co-chair Eric Krapf at VoiceCon San Francisco 2007.