Rande Cohen, the owner of the Rande Cohen Showroom goes over the art of sales with us - really showing what goes on in the life of a Designer (Manufacturer's) Representative. With decades in the business, Rande talks about the personal connection as a vital element of her business. In a time where everyone looks to social media or the internet, she talks about the need for a personal connection - between Representatives and the Designers (Manufacturers), Representatives and the Buyers, and the Designers with their customers.