In this 15th edition of “Sound Advice with Joan Capelin,” Ann Banning-Wright, senior vice president and chief strategy office of the Syska Hennessy Group provides her perspective and advice on the following topics: -Why to focus on what your clients are doing, not your competitors -How to make engineers – and anyone else – better consultants -Ways people and a firm shift gears -How to use market research for your advantage -The importance of helping one another out during a recession.