Colin D Smith is an executive coach who has become known as the Listener, for his ability to bring out deep and meaningful conversations.

The episode, which is in two parts, addresses what quality listening is about, together with some personal experiences and tips.

In Part 2 (publication date 29 Aug 21) I give feedback on my trying out 'quality listening' at home.

Colin's work can be found at https://dexteritysolutions.co.uk/