IntHERrupt

Do you want to leave a legacy?

Of course, you do! But how can you get others to remember you when you leave a company? Your host Linda Yates is here to tell you how to leave a legacy as a leader in today’s episode of the In-HER-rupt podcast.

Why Should You Want to Leave a Legacy?

• Leaving a legacy is more than going to work and doing your job. It’s the ever-lasting impact you leave on employees and others around you.

• You gain knowledge and skills throughout life from mentors, parents, bosses, and friends. What you learn from them can help others develop strong leadership skills. 

• Your legacy involves your positive impact on others and how you encouraged them to do their best.

 How Do You Leave a Legacy?

• Develop a clear vision of your mission and vision of every aspect of your life. This includes your employee, parent, friend, and mentor roles.

• Lead by example on the qualities and traits you want others to see. If you want others to be motivated, be inspired to be motivated in everything you do.

• Strive to empower and develop others by investing in their growth and development. For example, you can create employee opportunities to enhance their skills and talents.

• Always have multiple lines of communication for your employees. Share your vision of a leader with your team, lay out goals, and create strategies to help them stay consistent in their work.

• You should also engage in active listening. Positively provide feedback on how someone can do better.

• Don’t forget to celebrate when a team member reaches their goals! This will encourage them to keep trying to do their best.

• Cultivate strong relationships with your team and stakeholders. Let them know that they’re doing a great job.

• Encourage your team to “think outside the box” when taking risks.

 How Can You Make an Impact Now?

• Think about your choices and actions and how they will impact others for years. Be sure to focus on the long-term impact of others and not the short-term impact.

• Know that you can create a positive impact despite your negative circumstances.

• Seek out collaboration and diversity. Everyone’s experience is different, and you can use this to change the workplace environment.

• Journal everything that you do at work. This will help you share your current experiences and future insight to help others become strong leaders.

• Network and give back to the community by engaging in activities that brings positive change to others.

• Be active in succession planning to help those who take on your role become strong and efficient leaders.

“Remember, leaving a legacy as a leader is not about seeking personal recognition but rather about positive in-flow. It requires dedication, consistency, and a commitment to the well-being of the people and the organizations you lead.” -Linda Yates

 Let’s Connect!

Do you know an impactful leader and would like them to be guest speakers on the show? Are there any topics you would like for the host to discuss?

Connect with Linda Yates on social media or send an email to share your thoughts on leadership within the workplace. 

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

Discover your true leadership potential with Moxie! In today’s episode, host Linda Yates speaks with Kristen Harcourt on the importance of leading with moxie and heart. Find out why these attributes are essential to being a successful leader.

What is Moxie?

• Kristen has 15 years of experience as a culture leader and has empowered executives to help them become successful. She found that many leaders struggle with negative self-talk, sensations, and conditions. 

• These traits often hold them back from being proficient at people management and creating a positive workplace. Moxie is helping others find the fire within themselves to bring out their passions and true authentic self to the world.

How can being moxie turn into having a negative label

• You may present the wrong aura when stepping into your Moxie if you're not careful. Others may put a specific label on you if you show too much Moxie within the workplace.

• For example, men are seen as confident and strong when assertive. Yet, if women show too much assertiveness within the workplace, others would label her as aggressive.

• It's a fine line between the two; people will quickly lean into the "bad" label if they think you're doing too much. However, remember that when people label you negatively, it's more about them and less about you!

How do you know if you’re showing up as Moxie?

• Everyone has it within themselves. However, you must know how to create your version of Moxie. Give yourself time to play around until you find what works for you.

• Practice before others and experiment to help you develop your version of Moxie. Receive feedback from people you trust to know if you’re being overly aggressive or not looking comfortable enough while speaking.

• Remember that you’re always evolving, and your Moxie from 5 years ago won’t look the same as your today version of Moxie!

Other ways to develop Moxie

• Have a community to help you along the way throughout your journey. You can overcome your challenges without letting fear hold you back by being around women struggling with the same problems.

• Also, start limiting your negative self-talk and beliefs. How can someone else believe in you if you don’t believe in yourself? 

• For extreme introverts, consider using storytelling to help you connect with others on a deeper level. Storytelling is a great way to let others know who you are and understand your reasoning behind everything.

How can Moxie get in the way of heart leadership?

• Moxie sounds great when you’re trying to build self-confidence, but too much of it may cost you. Kristen tells us how to keep this from happening and why the heart connection is essential for leadership.

“To be Moxie embodies competence, assertiveness, ownership, accountability, authenticity, and compassion. It's really having all of that together.” - Kristen Harcourt

Resources

Alexia Vernon: Step Into Your Moxie 

Kristinharcourt.com 

LinkedIn and Instagram

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

Foster trust within your team through clear communication! In this episode of Int-HER-rupt, our host Linda Yates meets with Jen Colton, Chief of Staff and Chief Communications Officer of Hewlett-Packard Enterprise. Jen’s experience in marketing and PR and love of storytelling has helped her lead with openness and courage and build teams who would follow her into battle.

 Jen’s Journey

• She graduated from university into difficult economic times, so rather than jump head-first into the job market, she continued her education.
• While she worked on getting her Master’s, she started working for WIRED Magazine in a marketing role.
• She brought her love of storytelling and knowledge of emerging tech into her own PR firm!

 What Makes Communication Challenging?

• You have to think deeply about context – where your audience is coming from and how they’re going to receive your message.
• You also need to ask yourself what your intent is and be really clear internally about what you want people to understand about your message.
• If you’re not sure whether you’re coming across, ask! Jen’s example is, “How did that land with you?”

 3 Questions to Ask Yourself to Develop Communication Skills

• What does your audience need to know?
• What does your audience need to feel? – Jen says this is the most important thing!
• What does that look like to you? – Ask your audience to reflect your talking points back to you.

 “Getting [communication] right is hard. Part of what is hard is that you have to think about context and intent. The way I think of that is, context is ‘who am I communicating with?’ … ‘who is it that needs to hear and understand the message and what is their worldview?’ … And then, I think it’s really about looking at yourself in the mirror and saying, ‘what is my intent?’ and then ensuring that your intent in whatever it is you’re communicating is pure and transparent. And that’s not always easy to do.” – Jen Colton

Resources

For more tips, check out As We Speak: How to Make Your Point and Have it Stick by Peter Meyes and Shann Nix

Connect with Jen Colton on LinkedIn!

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

If there’s something new you’ve been wanting to learn, this is your sign to go for it! In this episode of the Int-HER-rupt podcast, our host Linda Yates meets with Dr. Susan Mangiero to discuss learning-led leadership. To be a great leader, you have to be passionate about learning from the people around you and sharing your knowledge. Enjoy this inspiring interview!

 Susan’s Journey

• Susan’s career began in banking, and though she carried many job titles over the years, her entrepreneurial spirit was what guided her.
• She left banking to pursue her Ph.D. in Finance. She began teaching and eventually was awarded tenure after finishing her dissertation.
• While she loved teaching, she returned to the industry in litigation support. She specializes in investment fiduciary best practices.

 Learning-Led Leadership

• Susan managed a team that helped her create a knowledge-sharing platform. She worked with many experts in different fields and learned from each of them.
• Good leaders are forthcoming about not knowing everything and learning from others – their focus is on solving problems, not their own ego.
• Leaders have a responsibility to try to understand when team members aren’t on the same page and find ways to communicate more clearly.

 3 Tips for Implementing Learning-Led Leadership

1. Be transparent. It’s important to be vulnerable and acknowledge that you are not perfect and still learning as well. 
2. Be supportive of other people’s learning. Reward their dedication as they expand their skillset, and give them time to master their new skills without expecting them to be fully capable right off the bat.
3. Be the change you want to see. Lead by example. Show that you are always learning and expanding your skills.

 “I think a good leader is somebody who is very upfront about saying, ‘I don’t know everything and I want to listen to what you have to say. I want to learn from you, just as I hope you all learn from me.’ It’s very focused on solving problems and not having an ego that prevents that from happening.” – Susan Mangiero

 Resources

Connect with Susan on LinkedIn!

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

If you’ve ever experienced a toxic workplace culture, you know how soul-crushing it can be! Successful cultures take leadership and work. In this episode of Int-HER-rupt, our host Linda Yates has a great conversation with Ashlee Jankovich and Tiffany Klusacek, two real estate agents with Berkshire Hathaway HomeServices Tennessee’s Elite. They share insights into how they are intentionally creating a culture of accountability and achievement on their team.

How Ashlee and Tiffany Define Workplace Culture

• It is the work environment that agents come to every day, both physically and interpersonally. The “culture” is the feeling of building relationships with co-workers.
• The other aspect of culture Tiffany and Ashlee identify is the company’s image. A lot of emphasis is also placed on how consumers view their team.

 How The Culture Has Developed

• Accountability is an important step – they meet with other teammates to make sure milestones are being met. 
• Communication has also played a role. Sending out group texts to set up times when they can work together is helpful (and also helps with accountability).
• They are also increasingly practicing goal-setting and creating action plans based on those goals.

 3 Tips for Creating a Successful Culture

1. Quality over quantity! Hire the right people, not just anyone who can fill the spot. 
2. Think about what’s best for the team. When you hire new people on, choose someone that will mesh well with the group.
3. Set up clear expectations. As leaders, it’s important to set your team up for success with accountability, goal-setting, and leading by example.

 “[Culture] is the work environment that we’re bringing agents to every day, and when I say, ‘bringing them to,’ I don’t necessarily mean a physical place. It’s a collaboration of what they’re doing to pour in and out of a group… I also feel like culture plays, even moreso, especially in our industry, on how the public and our consumer perceives our message.” – Tiffany Klusacek

 Resources

Check out Ashlee and Tiffany’s podcast, Realestatable, for raw, real, relevant content for today’s real estate agents.

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

Everyone has days when they look at big projects and want to give up. When those moments arise, we need a plan to help us get back on track for success. In this episode of the Int-HER-rupt podcast, our host Linda Yates speaks with her longtime friend, Beverly Cordner. They discuss the meaning of perseverance, tips for pressing on through difficulty, and the times when we must let go.

What is Perseverance?

• Definition: commitment to completing a goal despite any delay or difficulty in achieving success.

• In the past, Cordner was asked to manage a project that brought many people and ideas together – it ended up taking 6 years! 

3 Tips for Persevering Despite Challenges

1. When projects become too big and unwieldy, split the project into manageable pieces. Define success by completing each step.

2. Make sure you have the right people on the project. Find forward-thinking people AND people who play devil’s advocate!

3. Make sure communication on the project is happening between different people or groups. 

When Should You Let Go/Pivot?

• You may have to put the project on hold because you’re waiting on resources or direction.

• You may have to stop the project entirely. This may be because the project is ended by someone else or you realize you’re unable to continue.

“One of the ways in which we overcome interruptions is we limit interruptions to a certain time frame. We let interrupters know that we only have a certain time in which we can be truly interrupted on the project and there will be other times when we can talk more on the things that [they] want to talk about.” – Beverly Cordner

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

 Whether you’re a leader at a small startup or a CEO in an enterprise, a working knowledge of cyber security can protect your organization’s money and reputation. In this episode of Int-HER-Rupt, our host Linda Yates meets with Deepa Kuppuswamy, Director of Security at ManageEngine (Zoho Corp.). She shares tips for staying educated and maintaining a security-conscious culture in your business.

 What is Cyber Security?

• Businesses of all sizes are undergoing a digital transformation. Our world increasingly revolves around digital data. 
• Cyber security is the protection of data from unauthorized access or criminal exploitation.
• Part of understanding cyber security is understanding the ramifications of data breaches. Regulatory fines and negative PR are typical consequences.

 3 Cyber Security Tips for Leaders

• Know your enemy. Cyber-criminal organizations are no longer just trying to steal data to sell for financial gain. 
• Create a security-conscious culture. Teach people about cyber security and set up processes so they know what to do if something suspicious happens.
• Fail fast. Assume your company will be attacked. Have knowledgeable people take a look at your organization to find any weak points.

 Staying Educated

• Never let a crisis go to waste. Learn from the mistakes of others and don’t make the same errors. 
• If your organization does get breached, take the necessary steps to make sure it won’t happen again.
• Tabletop exercises can simulate data breaches. In a controlled environment, you can test your team and your processes to see whether they’re prepared to handle a breach.

 “Whenever we talk about security, it’s a combination of people, process, and technology. Leaders should look at cultivating a ‘security-conscious culture’ in their organizations. Train people so they are aware of what to do, and if they find an anomaly, they report it.” – Deepa Kuppuswamy

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

Whether you’re building trust with your team or leading in times of crisis, your logical mind and your intuitive heart should work together. In today’s episode of the Int-HER-rupt podcast, our host Linda Yates meets with Teresa Vozza to talk about how to incorporate heart-centered centered elements, such as deep listening and empathy, into your leadership style.

 Vozza’s Background

• She was a leader in HR and corporate spaces and always had a deep interest in neuroscience.
• During the pandemic, she was inspired to examine what she wanted to do. She took coaching from being her side hustle to a full-time passion!
• Her expertise is in uniting heart-centered leadership and head-centered leadership, finding the connection between logic/reason and intuition/empathy.

 What is Heart-Centered Leadership?

• Focus is placed outside of the self. Heart-centered leaders examine the needs of others, the project, stakeholders, etc.
• Integrity is prioritized. Leaders always tell the truth, and in situations when they can not divulge certain information, they try to explain why.
• Heart-centered leaders seek to understand and ask questions rather than rush to judgment.

 3 Tips for Exploring Heart-Centered Leadership

• You can’t change what you don’t know, so take the time to develop self-awareness and ask trusted colleagues for honest, direct feedback.
• Repetition breeds mastery. Practice behaviors that can help you embody the heart-centered behaviors you learn. Try it in a low-stakes environment.
• Notice your own feelings, and ask colleagues, mentors, and team members what changes they notice in you.

 “Throughout my own leadership career, I wish I had known the difference between leading from my head vs. leading from my heart as a manager, as a director, at all levels of the organization. I would have been a much happier woman and a much better leader if I understood how to merge both head and heart vs. be so focused on having the head-knowledge.” – Teresa Vozza

 Resources

Follow Teresa Vozza on LinkedIn!

http://teresavozza.com

HeartMath

The Huberman Lab podcast

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

The abundance of new tech out there can be overwhelming. It’s only natural for leaders to feel pressured to keep up, and with new products and services coming out all the time, it can get exhausting! In this episode of Int-HER-Rupt, your host Linda Yates meets with Julie Alig, the “Data Diva”. She shares the journey of how she went from being a voracious reader to a tech-savvy leader and offers tips to help inspire you to stay curious.

Becoming the Data Diva

• Growing up, Alig was a voracious reader who enjoyed reading in multiple languages. She wasn’t a “math person” until she started graduate school.

• She trusted her instincts and moved off the academic track into the administrative side of higher education, using her skills in forecasting and market research to support students.

• Her passion is working directly with clients and helping them use data to find solutions to problems.

How Do Tech Skills Move Your Career Forward?

• Whether it’s your first career or your third, when you think about what job you want, you have to think about what kind of technology you’ll be using.

• If you struggle with the kinds of tech available in your industry, you might be at a disadvantage. Learn what is useful and what is commonly used and work on upping your game in those.

Stepping Up Your Tech Skills to Show Leadership Skills

• It shows a willingness to try new things and models learning at all stages of your career.

• It also models a willingness to fail, think critically in new situations, and bounce back – and shows others it’s okay!

• Technology is always changing and we need to work on keeping up. We might need to take breaks from learning new tech but try to come back rejuvenated.

“Our economy, our world today is built on technology more and more… If you don’t have those technical skills, at least some level of them, you don’t need to be an expert… But there’s a certain level of expertise that you do need to have, a facility with those, to be able to really function. If you want to thrive, if you want to build your business, grow your business, get past that next plateau – you need to be using technology in some way.” – Julie Alig

Resources

Connect with Julie Alig on LinkedIn

Visit Julie’s Website: JLA Analytics: Turning Data Into Action (http://www.jlaanalytics.com/)

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.

If you’ve ever been in a difficult conversation that wasn’t well-managed, you know how unpleasant it can be. Getting it right takes skill, and luckily, today’s guest has tips that can help you prepare! In this episode of the Int-HER-rupt podcast, your host Linda Yates sits down with Ann McKitrick to discuss how to set up delicate conversations so that your goals can be met without sacrificing relationships.

 Background

• She has always loved kids. She really enjoys helping people (especially parents) understand children.
• When people have a deeper understanding of communication with kids, they are able to be a little bit kinder with each other.

 3 Tips for Leading a Delicate Conversation

• Observe and understand who you’re talking to. You’ll be able to communicate better if you know where they’re coming from.
• Identify the problem in a clear way. Then, invite them to respond and truly listen. Think through how you are being affected and potential solutions beforehand and share them.
• Keep it concise. Make your problem statement and describe the effect in 60 seconds or less, then move on to listening and building solutions.

 How Do You Have Delicate Conversations With Kids?

• Make sure your approach is age-appropriate.
• Approach the conversation at a time of day when your kids are well-fed, not too tired, and not stressed about school or activities.
• Simplify things so that they understand fully. Don’t expect them to be little adults!

 “The power of the pause is critically important in many areas, especially at work – to not respond immediately to things, but to take a pause and think about what’s been said and all of the different angles. There’s a myriad of interpretations of just about anything. To always go to the negative or always go to the critical side of things is certainly not helpful.” – Ann McKitrick

 Resources

Ann McKitrick on LinkedIn

Check out the Int-HER-rupt Website at www.intherrupt.com! You can reach out to Linda and let her know how this episode relates to you. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won’t miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.