The way we shop has changed forever. In an era where e-commerce is king and a single social media post can make or break a brand, how do companies keep their products relevant? This chapter explores the dramatic shifts in retailing and promotion, examining how digital tools are replacing traditional media and how data-driven strategies are creating seamless, personalized experiences that turn one-time buyers into loyal advocates.
⏳ TIME STAMPS:
• 0:00:00 - Welcome
• 0:00:36 - Introduction
• 0:06:17 - The Nature and Functions of Distribution (Place) (12.1)
• 0:20:40 - Wholesaling (12.2)
• 0:24:21 - The Competitive World of Retailing (12.3)
• 0:37:07 - Using Supply Chain Management to Increase Efficiency and Customer Satisfaction (12.4)
• 0:41:35 - Promotion Strategy (12.5)
• 0:56:06 - The Huge Impact of Advertising (12.6)
• 1:02:44 - The Importance of Personal Selling (12.7)
• 1:12:04 - Sales Promotion (12.8)
• 1:26:20 - Public Relations Helps Build Goodwill (12.9)
• 1:30:42 - Trends in Social Media (12.10)
• 1:38:37 - Trends in E-Commerce (12.11)
• 1:43:14 - Preparing for Tomorrow's Workplace Skills
• 1:46:12 - Ethics Activity
• 1:48:20 - Critical Thinking Case
• 1:51:37 - Credits
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This is an audiobook production of Introduction to Business 2e, an OpenStax textbook. This college-level text provides a comprehensive overview of the core principles of the business world, including economic systems, entrepreneurship, management, marketing, accounting, and finance. Minor editorial changes were made to ensure a better listening experience. OpenStax textbooks and this podcast are offered under a Creative Commons Attribution 4.0 International License (CC-BY-SA). Produced by OpenAudio and Brian Barrick. Read along with the full text at https://openstax.org/details/books/introduction-business-2e.
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