In the first episode of Inventory Edge, Hilary New, a seasoned leader in retail, shares her insights on inventory management and the importance of transformational leadership. She discusses the challenges retailers face, including the need for clear objectives, effective planning, and the integration of technology to enhance operations. Hilary emphasizes the significance of building relationships and engaging employees, especially in a competitive market. She also highlights the role of data in driving operational efficiency and the necessity of aligning sustainability with profitability. As she reflects on her career journey, Hilary expresses her passion for retail and her commitment to helping organizations achieve excellence.