A key element of any accident investigation is the interviewing of witnesses, and this is also true of investigative interviews conducted in an HR setting to look into complaints of (say) gross misconduct, or fraud, or sexual misconduct – all of which can result in the accused person being dismissed without notice (and, possibly, becoming subject to legal proceedings).

There’s a common assumption that an investigative interview is just like any other management interview, but in reality it’s the complete opposite.

In an investigative interview the fundamental dynamics will change. The interviewer will be under the spotlight just as much as the interviewee – yet he/ she probably won’t even realise what’s happening. Key information may be hidden, and the investigation may be sent off in totally the wrong direction, simply because the interviewer is being manipulated.

In this Live Event, let's discuss with Andy some of they techniques for investigative interviewing and what are the top tips that Andy can share for successful interviews.

(Ref: https://www.managementandsafety.co.uk/investigative-interviewing/)

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