Invo Insider Podcast

On the first ever episode of the Invo Insider Podcast, hosts Jake Martin and Ryan Heffernon talk about the what and why behind the launch of Invo's own podcast and broach such important subjects as Daniel Ricciardo, Bo Jackson,and 1980s sitcoms. They sat down with Brett Hollenbeck, the Virtual Bank Director at Tower Community Bank in Tennessee, to discuss how Hollenbeck has worked to serve Tower's customers during his time in his role and talked shop about his hidden skill: paddleboarding. With Hollenbeck's lack of a banking background, tune in to hear how his outside perspective helped to improve how Tower's approach to customer experience and customer loyalty.