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Catch Paulette of @pollycooks, where we talk about being a classically trained pastry chef and TV personality, creating crass cakes where frosting fixes anything, and how an Instagram "like" is a way of saying "hello".
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Ashley Holt of @sugar_monsterr, where we talk about perfecting your craft to build a business and win awards, erotic cakes, knowing your worth with "influencer collaborations", and using email.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Ashley Albert of Matzo Project and Royal Palms, where we talk about taking a 20 year old idea, and turning it into a reality and business, spotlighting hip grannies, always giving extra cherries, and letting a peeing girl pee.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Kristen Tomlan of DŌ, where we talk about going from the world of design and a huge love for cookie dough to starting a business and writing a cookbook, tackling copycats, and catching gift card thieves.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.
Katherine Sprung, a 5+ year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Laura Shafferman of Legally Addictive, where we talk about going from the world of real estate to starting a business from a homemade treat, understanding you shouldn't store chocolate next to hot things, and learning about Christmas crack.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Michael Robinov of Farm to People, where we talk about the difference of buying the better berry, Groupon scammers, and updating the phrase to: the customer always feels they're right.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Agathe Assouline-Lichten of Red Velvet NYC, where we talk about all-star customer service the Zappos way, personalizing gifts, learning not to leave a box of food near a dog, and that no news is good news.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Shayna Minuto of Hold My Knots, where we talk about the power of Insider, realizing not everyone can create a new flavor, how a $9 18" pizza still isn't cheap enough for some people, and setting the bathroom laws straight.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Marisol Morley of Tiny Kitchen Treats, where we talk about being a self-taught baker with perseverance, how Instagram affects our society, handling USPS, and what the right amount of dollops is.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
Catch Troy Neal of The Doughnut Project, where we talk about going from bartending to opening a doughnut shop, annoying Yelp sales calls, confusing marriage proposals, and the age-old debate of doughnut vs donut.
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.
Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.
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