Guest post by Jason Ward, EMEA North Vice-President and Managing Director of Dell Technologies
Artificial intelligence (AI) is no longer a distant concept - it's here, reshaping Ireland's business landscape at an unprecedented pace.
From healthcare to finance, transportation to manufacturing, Generative AI (GenAI) is solving complex challenges and informing better decision-making. The shift towards accelerated computing is also revolutionising productivity levels, much like the industrial revolution, with potential gains of 20-40%.
Through the growing use of AI in computers and other devices, AI is also modernising the workplace, enabling employees to focus on higher-value tasks.
According to the Dell Technologies Generative AI Pulse Survey, 76% of IT leaders believe that GenAI will have a significant, if not transformative, impact on their organisations.
But, as GenAI continues to evolve and develop, so does its impact - for both cybersecurity and cybercrime.
GenAI has emerged as a double-edged sword in the cybersecurity landscape. It holds immense promise as a powerful tool to enhance data protection and threat detection, yet it also opens new avenues for cybercriminals.
Evolving cyber threats
Over recent months, we have seen several high-profile cyber incidents both here in Ireland and globally that reinforce the need for organisations in both the public and private sectors to enhance their cyber resilience in our AI era.
SMEs are particularly vulnerable to attack. According to the Garda National Cyber Crime Bureau, the number of ransomware attacks targeted at SMEs continued to grow last year.
Infected emails and email links, fraudulent websites, and fake invoice payment requests from suppliers are some of the ways in which SMEs are being targeted. With the growing volume of data which need to be kept secured, many SMEs feel overwhelmed.
The Cyber Security Review Grant unveiled by Enterprise Ireland and the National Cyber Security Centre (NCSC) last month is a positive first step in enhancing the cyber resilience of the Irish business community.
AI strengthening cyber resilience
At Dell Technologies Ireland, we're seeing businesses increasingly turn to advanced technology to double down on their resilience. The days of relying solely on traditional firewalls and antivirus software are over.
GenAI is increasingly being used to detect threats faster, predict potential cyber-attacks and automate security processes. Our latest Innovation Catalysts Study revealed that 3 in 4 organisations in Ireland now use automated tools to detect and respond to cyber threats.
This powerful technology is also helping organisations to adopt a Zero Trust model. Instead of assuming that anyone working inside your network is trustworthy, this model ensures that access to data and systems is continually verified and detecting unusual behaviour.
When AI identifies suspicious activity, it can initiate recovery protocols automatically, such as securing critical data in a Cyber Recovery Vault - a highly secure and isolated repository for critical information.
This level of automation significantly reduces downtime, allowing businesses to recover more quickly from cyberattacks and resume normal operations with minimal disruption.
Employees as the first line of defence
Cybersecurity isn't just about technology; it's fundamentally about the people who use and safeguard it.
While AI and advances system provide defence against cyber threats, they are only as effective as the individuals who implement, manage, and interact with them.
Human error remains one of the leading causes of data breaches, making it essential to empower employees to be the first line of defence.
This is where robust cybersecurity training comes into play. It can help change user behaviour by fostering a culture of vigilance and responsibility. By educating employees on best practices and the threats they are likely to face during their working day, organisations can significantly r...