While collaboration isn't exactly some new cutting-edge concept, it is arguably more important than ever before. You don't have to scan the news for long to see that there are significant challenges facing society - challenges that we have been poorly tackling. And you don't have to reflect for long to see that there are impacts for organisations - including threats to viability - if they do not commence successfully managing these challenges soon.
How to create a Collaborative Culture
Economic uncertainty. Extreme weather events. Supply chain issues. The impact of digital disruption. Geopolitical conflict. Whatever the issue, few organisations have been successful at dealing with the complexity and uncertainty faced.
That is where collaboration comes in. It not only improves our ability to be better informed about the context faced and therefore, make better decisions, but it also helps grow the resources that we have at our disposal to deal with our challenges.
The opportunities available - innovative solutions, improved reputation, and trust, enhanced staff engagement - are significant. Too often, however, our collaborative efforts are too superficial, going nowhere.
So, how can collaboration be embedded within the "way we do things around here?"
Pull the Levers
To increase the potential for collaboration to become successfully embedded within your organisation, it is worthwhile appreciating that there are numerous levers that you have, internally, at your disposal. Rather than taking a narrow cast view, you have a far better chance of success if you take a holistic approach, particularly as all levers reinforce one another:
There are many ways that you can call on each of these levers but let's now look at some of the common means to build a collaborative culture.
Strategy: But Why?
Don't jump into collaboration just because you saw an article spruiking it in the Irish Tech News. As a team, you need to be very clear why you would want to implement a collaborative culture in the first place.
Is collaboration necessary for innovation? Do you wish to enter a new market through collaborative means? Or improve relationships with outraged customers or other stakeholders?
Whatever the answer, clarity around how collaboration will support your corporate strategy or vision is the key; without it, collaboration just becomes another fad function like sustainability that never gets the resources, training, or executive support necessary to be anything more than something superficial for marketing purposes.
And make no mistake, your stakeholders see right through that every day of the week.
Structure: Who Really Is Calling the Shots?
The main point to make about structure is that it sends signals to staff about who has control and the ability to make decision. In hierarchical structures, for example, decision making is centralised, establishing boundaries as to what is acceptable. Consequently, even if your new strategy raves about the benefits of collaboration, that doesn't mean that staff will suddenly change established norms.
Critical to good collaboration is strong relationships and trust in each other and trust in the ability to collaborate. So, how can structure enhance collaboration? Do you have good spaces at work to stimulate collaboration? What are you implementing to stimulate cross-team or cross-divisional collaboration? If collaborators are based in separate cities or countries, what needs to be implemented to ensure not only that a safe space exists, but also that strong relationships are enabled.
People: Fulfilling Their Potential
People will often respond very well to the opportunity to solve problems and make decisions, individually or collectively, if they feel supported. That then opens up a number of questions that you need to consider; namely:
What training is necessary? Certainly, there may be courses on collaboration that are appealing to your organisation. However, it is critical to facilitate a culture of o...