We catch up with Rob Leslie who is one of the featured speakers at the Government Blockchain Association IRELAND event on June 24th. You can see more and get tickets here.

I’m the founder and CEO of Sedicii. For the last number of years I’ve been focused on building a platform which allows organisations to validate information that they hold on people or companies without having to share it. Everything stays private and confidential but you can check if data has gone out of date, contains an error or if something has been deliberately falsified. All of this is done in real-time and is fully compliant with GDPR which then enables the automation of processes that can be used to prevent fraud and other types of criminal activity or to improve business process efficiency generally.

Sovereign Identity in a Blockchain World with Rob Leslie

How was the last year, what worked well, what didn’t move as quickly as you would have liked / how have you adapted to the current corona times?

Last year was tough but then every year is tough in start-up land! Working from home is something I adapted to really well as many of our staff are in different European countries already. On the plus side, not having to travel as much, eating better, exercising more and being at home was really good but I personally miss the social interaction with customers and other business partners. I look forward to life returning to something closer to the old normal. Although, I don’t think the old ways of working will ever return. Remote meetings and working from home are here to stay as they can contribute to a much better work/life balance.

What are your plans for the future?

I want to continue building and developing Sedicii and the privacy enhancing technology we are creating. Growth over the last twelve months has been good and I expect that to continue. However, that creates challenges on many levels – staffing, product delivery, cashflow all require close management which puts a lot of pressure on people. If all goes to plan I hope to complete a funding round in the near future to drive the growth. So that will be exciting.

1 min pitch for what you are doing now?

Sedicii has developed some cool cryptography that powers a platform which allows organisations to validate information that they hold on people or companies without having to share it. Everything stays private and confidential but you can check if data has gone out of date, contains an error or if something has been deliberately falsified. All of this is done in real-time and is fully compliant with GDPR which enables the automation of processes that can be used to prevent fraud and other types of criminal activity or to improve business process efficiency generally.

Check out "Sovereign Identity in a Blockchain World – Solution or Revolution?" @EventbriteIE

Simon Cocking (@SimonCocking) June 16, 2021

What will you be talking about at this event?

There has been a lot of talk over the last number of years about the potential for digital identity and the efficiencies it can bring to all kinds of business processes. Much of this has been driven by the concept of Self Sovereign Identity (SSI). I, for one, am a bit of a sceptic on Self Sovereign Identity in the sense that I don’t believe people really want to control their identity. SSI contains a paradox.

On the one hand people say they want control of their information but with control comes a ton of responsibility to maintain that information, to manage and keep it secure. That requires time and no small amount of effort which most people just don’t have. What I believe people want is someone else to manage all their data for them but to give them complete transparency on what is happening with it so that they have the maximum utility to do stuff with it whenever they need to. Utility and control are very different things and I think they have been confused.

What inspired you to attend it?

The event looks great. When Jillian Godsil asked me if I...

This article was written by Martyn John, and edited by Jonathan Finlay.

The First Minister of Wales, Mark Drakeford will open Wales Tech Week 2021 in an exclusive keynote address on Monday 21st June 2021, as part of the week-long festival created to showcase the Welsh technology industry on a global stage.

The First Minister joins the event as latest figures show Wales as a world leader in the Coronavirus vaccine roll out, with 85% of the Welsh population having received their first dose of the vaccination, and more than 45% of adults having been fully vaccinated against the virus.

With today’s announcement, the First Minister heads a prestigious line-up of world class, international speakers at the free-to-attend virtual festival, which runs from 21st – 25th June.

Confirmed keynote speakers at Wales Tech Week include:

– Aled Miles, president and CEO of Sauce Labs and Welsh Government Envoy to the United States. – Steve Hasker, President and CEO of Thomson Reuters. – Gerhard Watzinger, Chairman of the Board of CrowdStrike. – Ciaran Martin CB, Founder and former Director of GCHQ’s National Cyber Security Centre and NATO advisor. – Warren East, CBE, CEO of Rolls Royce. – Dr Andrew Rickman, OBE, CEO and Founder of Rockley Photonics. – Tessa Clarke, CEO and founder of the UK’s number one food saving app OLIO. – Andrew Peters – Managing Director of Siemens Digital Industries. – Sally Meecham, CEO of the Centre for Digital Public Services in Wales. – Avril Lewis, MBE managing director of Technology Connected.

With hundreds of world-leading speakers covering a wide range of sectors from international brands throughout the week.

What’s on at Wales Tech Week?

Featuring seven stages of insight and panel sessions across five days, Wales Tech Week will provide in-depth discussions and meaningful thought leadership across a wide variety of technologies. The topics and stages for Wales Tech Week 2021 include:

Main stage – Health, Manufacturing, Agritech, Fintech and Public services.

CS Connected Cluster Stage – Showcasing Wales’ international strength in clusters, , Compound Semiconductors, Cyber,Creative and introducing Photonics and Blockchain.

Wynne-Jones IP Smart Stage – Covering all aspects of ‘smart’ technology including assisted living, smart info services, smart recovery & more.

Green Stage –Sustainability and the race to net zero is the challenge of our generation. With Wales ranking 4th in the world recycling league table, Wales Tech Week will have a dedicated focus on how technology can improve our planet. The green stage will cover a wide variety of topics including Net Xero Industry, Renewables, Driving the Electric Revolution, and the Circular Economy.

In addition to tech talks, Wales Tech Week 2021 will also focus on bringing the global technology and supporting industries together, across a smorgasbord of topics, from securing talent to diversity and business support. Strands throughout the week include:

– Wales is Tech – As one of the UK’s fasting growing and most exciting industries, Welsh tech is rapidly transforming the way we live and work. Through these sessions, you’ll hear from international businesses on why they’ve chosen Wales as a base for their companies and the benefits of bringing business to Wales. You’ll also hear from indigenous Welsh businesses that have grown into internationally renowned organisations on how Wales is a great place to grow your tech business globally.

– Learnings from International Leaders – Join international tech and business leaders for a series of roundtable discussions and exciting leadership sessions as they share their tips, knowledge and experience.

– Working Smart with Academia – When industry, academia and government work together, anything’s possible. Discover collaboration opportunities with academia at Wales Tech Week.

– Tech4All – Let’s bridge the gap together, from breaking ground, smashing ceilings and lightbulb moments find out why and how we must work together for the...

This article was written by Lauren Fetherston, and edited by Jonathan Finlay.

Digital banking platform provider, Layer has today announced it is partnering with United Bank for Africa (UBA) to fuel its digital transformation aimed at providing greater access to a wider range of financial services for its African customers. Layer is a digital transformation platform that enables large financial institutions to rapidly revolutionize their customer and back-office digital experiences.

This new partnership will see the Dublin-based company add an additional 22 million users to its platform. Through its collaboration with Layer, the financial conglomerate will be able to provide seamless banking services in different jurisdictions from one central platform without altering core banking systems.

Layer’s proprietary platform enables banks to offer their customers a blend of traditional and neobank capabilities through one single platform that sits on top of core banking systems and connects through API’s. UBA has implemented all of the capabilities available on the Layer platform to provide end to end digitalisation of their banking services, delivered through a new mobile app and website to 22 million users, across 20 different markets in 4 different languages.

The company is one of the only European fintech firms to work directly with an African bank in rolling out a fast-paced, collaborative platform that aims to transform how data is utilized across the banking sector. Layer hopes to accelerate financial inclusion and digital transformation processes across the world through similar partnerships. It now delivers banking services to over 25 million consumers through its existing collaborations.

With the smartphone revolution gathering pace in Sub-Saharan Africa, the digital banking sector on the continent is primed to boom. While only 4 in 10 people in Kenya and Nigeria have access to smartphones at present, sales are accelerating with Africa expected to account for 7.1% of the total marketplace by 2023.

Coupled with findings by McKinsey that 46% of bank customers expect to use digital or mobile services more in the post-pandemic world, Layer is assisting UBA to position itself to revolutionise the way it does business across the African continent by becoming the go-to bank that ensures a seamless experience for staff and customers.

UBA Group MD Mr Kennedy Uzok Gives His Take on the Platform

Commenting on how UBA choose Layer as their digital banking platform, UBA Group MD Mr Kennedy Uzok said: “We conducted a very thorough digital banking vendor/platform evaluation process across the global market considering the advancement in technology, the richness of features, ownership cost-effectiveness and smooth implementation approach.”

Speaking about the significance of the partnership, Roy Zakka, Founder and CEO of Layer commented: “This is an exciting and ambitious partnership in spirit and scale. We are delighted to work with UBA to accelerate the arrival of digital banking services across the continent of Africa and Europe. We are helping position UBA as a digital-first leader across Africa while also helping dramatically reduce their annual spend for mobile applications alone.”

More about Irish Tech News

Irish Tech News are Ireland’s No. 1 Online Tech Publication and often Ireland’s No.1 Tech Podcast too.

You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here:

If you’d like to be featured in an upcoming Podcast email us at [email protected] now to discuss.

Irish Tech News have a range of services available to help promote your business. Why not drop us a line at [email protected] now to find out more about how we can help you reach our audience.

You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.

Rockwell Automation today announced a short film produced by BBC StoryWorks Commercial Productions for DIGITALEUROPE that has been featured as part of a project exploring the influence digital innovation has on our health and livelihoods.

The series of documentary-style films, which highlights leading companies from a variety of industries, explores real-life stories that are bridging the skills gap, sustainably transforming our ways of working and living, and strengthening the security of the online environment.

The Rockwell Automation film introduces audiences from around the world to Marco Bosch, operations director of Sustainder, based in Emmen, in the Netherlands. Marco explains how local authorities can gain up to 90% energy savings from smart street lighting and how the unique manufacturing facility at Technologies Added enables the flexibility and mass customization required for a range of further smart-city technologies.

Alongside footage from the factory floor, Technologies Added managing director, Joris Bisschop outlines the digital technology backbone from Rockwell Automation that supports the company’s innovative approach to the factory-as-a-service model.

Rockwell Automation “Shows What is Possible”

“This project shows what is possible with digitally enabled human ingenuity,” said Mark Bottomley, Rockwell Automation regional vice president of strategic accounts and sales specialists. “Industrial digital transformation delivers better ways of living and working in a more sustainable world, and I’m extremely proud of the role Rockwell Automation is taking in helping our customers deliver positive outcomes.”

In launching the series, Cecilia Bonefeld-Dahl, director-general, DIGITALEUROPE said: “We are proud to be launching a series that brilliantly highlights the digital transformation we are seeing across Europe today. Understanding the commitment and drive that’s required by digital innovators to solve society’s challenges will increase awareness and encourage us to provide the right environment for innovation and collaboration to flourish.”

The #DigitallyEnlightened project is supported by an in-depth Rockwell Automation executive podcast, featuring both Marco Bosch and Joris Bisschop in conversation with Rockwell Automation UK CTO Mike Loughran. Their discussion explores disruptive digital transformation, its impact on business models, and, taking the examples of Sustainder and Technologies Added, its potential to support smarter, more sustainable city living.

“Our factory-as-a-service model proved instrumental in the fabrication of a new concept in smart street lighting from Sustainder,” Bisschop said. “Smart shared factories, such as ours, will soon be commonplace and will help companies bring amazing ideas to life.”

A blog post from Marco Bosch is also now available, offering a more detailed overview of the range of smart features that can be incorporated into Sustainder streetlighting to enable improved control, safety, flexibility, and management of public spaces.

Together, the #DigitallyEnlightened film, podcast and blog offer a variety of lenses through which people can examine a fascinating case study that exemplifies several aspects of digital transformation; its disruptive impact on business, its potential to change public infrastructure in a smart city, and its ability to leverage the capabilities of a flexible digital backbone.

Most importantly, the Rockwell Automation, Technologies Added, and Sustainder story offers an insight into the role that innovation and leadership play in harnessing digital technology to expand human possibility.

As Mark Bottomley concludes: “Technology doesn’t drive change in the world around us, people drive change”.

More about Irish Tech News

Irish Tech News are Ireland’s No. 1 Online Tech Publication and often Ireland’s No.1 Tech Podcast too.

You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here:

...

This article was written by Larisa Manescu, and edited by Jonathan Finlay.

In recent days, despite President Biden ending negotiations with Senate Republicans and directing Democratic leaders on Capitol Hill to move forward with an infrastructure package rooted in the vision he’s laid out in the American Jobs and American Families plans, a small group of senators have widely discussed a different, significantly smaller proposal.

Details are continuing to emerge, but on Sunday, Senator Collins shared that this proposal would include punitive fees on electric vehicle owners.

“No Climate, No Deal”, Pleas Pierce

In response, Sierra Club’s Legislative Director Melinda Pierce released the following statement:

“No climate, no deal. This call has been echoed far and wide over the past week that any infrastructure deal that fails to centre addressing the climate crisis is no deal at all. This includes any attempt to penalize clean energy and hamper the electric vehicle transition.

“Enough games and delay tactics. We must build on the existing vision President Biden laid out in the American Jobs Plan and pass a big and bold infrastructure package that prioritizes frontline communities, creates millions of family-sustaining jobs, cuts climate pollution in half by 2030, and advances gender, environmental, Indigenous, economic, and racial justice.”

The Sierra Club is America’s largest and most influential grassroots environmental organization, with more than 3.8 million members and supporters.

In addition to protecting every person’s right to get outdoors and access the healing power of nature, the Sierra Club works to promote clean energy, safeguard the health of our communities, protect wildlife, and preserve our remaining wild places through grassroots activism, public education, lobbying, and legal action.

More about Irish Tech News

Irish Tech News are Ireland’s No. 1 Online Tech Publication and often Ireland’s No.1 Tech Podcast too.

You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here:

If you’d like to be featured in an upcoming Podcast email us at [email protected] now to discuss.

Irish Tech News have a range of services available to help promote your business. Why not drop us a line at [email protected] now to find out more about how we can help you reach our audience.

You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.

Schneider Electric, the leader in digital transformation of energy management and automation, has announced its participation in the DCs for Bees Orchards in the Community in association with Host In Ireland.

The programme will see more than 1,000 orchards planted in Ireland in November to encourage biodiversity and protect endangered pollinators. Trees including Victoria plum, Conference pear, and apple will create ‘priority habitats’ for bees, which are a vital contributor to crop pollination and indicator of biodiversity.

The orchard project comes on the back of Schneider Electric’s commitment to the DCs for Bees Pollinator Plan. The Pollinator Plan is a collective plan of action initiated by Host In Ireland and executed by 48 partners from the data centre industry. It aims to save Ireland’s declining bee population and ensure its survival for future generations, along with other endangered species such as flying insects and butterflies.

Each Schneider Electric Orchard to be Accompanied by 5 Mixed Fruit Trees

Schneider Electric Ireland has pledged a total of 200 orchards, each with 5 mixed fruit trees which will create much needed early season food for bees and the rich ecosystem of biodiversity that orchards support. Schneider Electric’s involvement in the project is led by Katie Mills, Head of Sustainable Development & Innovation, cementing the company’s commitment to sustainability and preserving biodiversity.

“At Schneider Electric, we are always searching for ways to drive sustainable change. This project encompasses all our values, and we are delighted to be advocates of such a pressing issue in our local communities and worldwide. Schneider Electric’s participation in the programme fits perfectly with our wider mission to put sustainability at the heart of progress, as well as providing great spaces like orchards for the community to enjoy and experience nature,” said Chris Collins, Country President at Schneider Electric, Ireland.

“The beauty of this initiative is that any business can get involved. Thirty per cent of Ireland’s 99 bee species are under threat of extinction, and it’s down to everyone to act. We’re looking forward to watching these trees grow and help to restore and protect bee populations along with other ecologically important species,” said Gary Connolly, Founder of Host In Ireland.

Planting will begin in November at the start of the dormant season. Every orchard planted will be included in an annual fruit crop count, with fruit expected to start growing within its first year.

Schneider Electric, the leader in digital transformation of energy management and automation, has announced its participation in the DCs for Bees Orchards in the Community in association with Host In Ireland.

The programme will see more than 1,000 orchards planted in Ireland in November to encourage biodiversity and protect endangered pollinators. Trees including Victoria plum, Conference pear, and apple will create ‘priority habitats’ for bees, which are a vital contributor to crop pollination and indicator of biodiversity.

The orchard project comes on the back of Schneider Electric’s commitment to the DCs for Bees Pollinator Plan. The Pollinator Plan is a collective plan of action initiated by Host In Ireland and executed by 48 partners from the data centre industry. It aims to save Ireland’s declining bee population and ensure its survival for future generations, along with other endangered species such as flying insects and butterflies.

Schneider Electric Ireland has pledged a total of 200 orchards, each with 5 mixed fruit trees which will create much needed early season food for bees and the rich ecosystem of biodiversity that orchards support. Schneider Electric’s involvement in the project is led by Katie Mills, Head of Sustainable Development & Innovation, cementing the company’s commitment to sustainability and preserving biodiversity.

“At Schneider Electric, we are always searching for ways to drive sustainable change. This project encompasses all our values, and we are delighted to be advocates of such a pressing issue in our local communities and worldwide. Schneider Electric’s participation in the programme fits perfectly with our wider mission to put sustainability at the heart of progress, as well as providing great spaces like orchards for the community to enjoy and experience nature,” said Chris Collins, Country President at Schneider Electric, Ireland.

“The beauty of this initiative is that any business can get involved. Thirty percent of Ireland’s 99 bee species are under threat of extinction, and it’s down to everyone to act. We’re looking forward to watching these trees grow and help to restore and protect bee populations along with other ecologically important species,” said Gary Connolly, Founder of Host In Ireland.

Planting will begin in November at the start of the dormant season. Every orchard planted will be included in an annual fruit crop count, with fruit expected to start growing within its first year.

5G and AI remain two of the most revolutionary technologies of modern times, both are influencing industries and making it possible to have new experiences.

This guest post was written by Maria Jones.

The forces of the two are set to transform the entire dynamics of online technology worldwide.

The combination of 5G and AI is set to usher in the age of wireless edge, which will make on-device processing, edge cloud, and 5G fuse together for an optimal online experience.

This is an important step to make a worldwide network of smart devices and services.

The Benefits of Combining 5G with AI

Large amounts of data can be processed faster, closer to the source, through AI-driven on-drive processing or using other edge cloud technologies.

This way, we can ensure enhanced privacy, personalization, and reliability apart from helping to create scalable intelligence.

The innovative intelligent wireless edge will effectively increase present use cases and also motivate new cases for the technology to be implemented.

5G + AI in the near future:

1 – AI strengthens 5G at network and device levels. Implementing AI with 5G technology on networks and devices will ensure enhanced efficiency in wireless communications, improve the battery life of devices and make user experiences better.

AI is an extremely powerful tech, and when combined with wireless technology, it can help overcome numerous challenges that are not easy to solve using conventional methods.

AI has a strong impact on several major factors in 5G network management, including better service quality, simpler deployment techniques, additional network efficiency, and enhanced network security.

For instance, AI technology is helpful in detecting abnormal patterns in network traffic (flooding or impersonation) through unusual spectrum usage stats.

In addition, AI is set to improve the 5G end-to-end encryption system, radio awareness is the core technique that will help AI to improve 5G services through machine learning.

2 – 5G improves AI-powered experiences

The high capacity and low latency of 5G technologies make it easier to distribute AI processing among the central cloud, the edge cloud, and devices enabling us to create flexible solutions for various new and improved user experiences.

This wireless infrastructure allows the network to become adaptable and process requests smartly.

For instance, finding out hitherto hidden performance and economic factors may help decide the best techniques through which workloads can be distributed easier.

The use of 5G in AI-powered systems is increasing and we can see it in the form of intuitive virtual assistants, such as Alexa, Siri, etc.

This technology is breaking the bounds of personal use and being increasingly integrated into network systems using adaptive optimization.

We can only imagine the extent of efficiency the combination of 5G and AI can bring to the retail industry, especially with the growing popularity of augmented reality being used for showcasing products online.

3 – AI with 5G enables distributed learning using wireless technology

Partially distributed AI has become possible thanks to the prevalence of power-efficient on-device AI inference, this allows the AI-powered device to evaluate the data before transmitting it on to the cloud network for advanced analysis.

The next step for this technology is moving beyond inference and focusing on the device itself. In the near future, we can expect to use completely distributed AI with only on-device learning as this will allow unprecedented personalization and privacy.

To achieve distributed learning through AI, a central (or edge) cloud transmits an advanced AI model to the device, data is then collected and performs an on-device training session which allows managing large-scale data easier.

On-device AI can significantly expand capabilities and improve algorithms and software systems at the same time.

The major benefits of this technology include:

Scalability – By distrib...

As Ireland’s economy and society begins to reopen, leading Irish document information and management provider Kefron has today outlined its predictions about the future of the smart office and how digital technology will help to bring it to fruition in a post-pandemic business environment.

Paul Kearns, Managing Director of Kefron said: “As the COVID-19 vaccine roll-out continues to gather pace, the prospect of a return to the physical office in the coming months is once again coming into view. However, the office we left behind fourteen months ago will not be the office we return to this year.

“With the latest research from NUI Galway showing that 53% of employees wish to work remotely several times a week, businesses will need the re-evaluate the role of the office and how it can sustain a significant number working from home in the long-term. As a family-owned business employing over 120 people, that is something we have been focused on for many months.

“Our experience with COVID-19, in Ireland and abroad, can help us to fundamentally transform the way we think about what a modern office is and how it is managed. The office is no longer confined to just four walls. It is becoming a hybrid space where employees can access information from any location securely so they can do their best work. At Kefron we call this the emergence of the smart office.

“To help organisations of all sizes to navigate the road ahead, we’ve identified the key trends that will shape the future of the smart office. The journey towards that office will need to be accelerated over the coming months so that businesses and organisations can rebuild, recover and scale-up their success.”

1. Offices will be repurposed into smart working hubs

Although offices will exist, they will have a new purpose: to empower smart working. Rather than one physical location where employees are located, they will become smart working hubs that will foster connection and innovation. That smart working hub will be just one destination among many with the smart office becoming an ecosystem of offices, houses and co-working spaces.

2. Digital productivity tools will surge in use

Technology offering workers an array of productivity-enhancement features, from smart calendar planning to project management, will see a major boost in usage, whether in an office context or in the virtual domain. Some of these tools will replace some traditional managerial functions, such as time-tracking, while internal communication platforms like Slack and Microsoft Teams will increasingly become the norm. These digital productivity tools will be at the centre of team collaboration long into the future.

3. The smart office will be paperless

Offices in Ireland and the UK have been making efforts to become paper-free for years. Business leaders cite the cost, security issues, and environmental concerns associated with paper usage as major factors in wishing to eliminate paper needs. Advances in data storage and management software will allow businesses across the board to finally reach the target of sustaining a genuinely paperless office.

4. Information management will go fully digital

Information has emerged as the most valuable asset for every organisation. Given its growing role in shaping the future of the smart office, firms will continue to embrace state-of-the-art methods for storing and managing their own information. Older, inefficient storage methods will become obsolete as organisations look to sustain a workforce that operates from smart working hubs and from home.

5. Smart protection will become a leadership priority

Organisations saw a sharp rise in cyber-attacks over the course of the pandemic, with online crime in Ireland jumping by half in 2020 and incidents of fraud crime rising by nearly 20% in the last 12 months alone. Business leaders will need to be on alert and re-evaluate how they protect their people and processes at the heart of the smart office from cybercrime. No compan...

This week marks the two millionth registered user for Zadarma, a global VoIP provider. This reinforces the continued rapid surge in cloud communication adoption, as we embrace the ever-changing new normal.

Zadarma is a leading IP telecommunications provider that has experienced extended growth surges in the last 18 months. The two millionth registered user happened to be Jason Teji, a Creative Director from a local digital marketing agency in Ireland.

Small to medium-size businesses are increasingly embracing the adoption of cloud communication into their business operations. For firms to continue to operate and grow, there is an accelerated realisation for the need for reliable cloud communication infrastructure that can be accessed remotely, away from the office.

Zadarma is renowned for its fair and scalable pricing and customisable platform. Zadarma offers a cloud PBX system which provides a private, secure and reliable office phone system through an internet connection. The system is free for regular registered member users, offering a wide variety of added-value features, such as video conferencing, interactive voice responses, and the ability to connect multi-channel virtual numbers from anywhere you are.

Zadarma’s feature benefits include:

Simple, quick and easy in set up and use

30,000 virtual numbers including toll-free or 0800 are available across 90 countries worldwide

Call tracking, speech analytics & recognition

Voice menu and voicemail system

Free to set up cloud PBX customisable to needs

Interactive Voice Response (IVR) backed by features including call pickup, transfer, recording, conditional and unconditional forwarding and call waiting.

A turn-key call centre solution with answer phone and call back widgets

SMS

Video conferencing

Free API integration with your CRM and messaging

Zadarma has seen an increasing demand in the adoption of their cloud communication technology across medium and small enterprises, in particular over the last two years. This week’s 2 millionth users reinforces the rapid surge in global users registering for VoIP services.

The advantages of cloud communication / VoIP are endless:

1. It’s affordable – VoIP can be up to 80% cheaper than using a traditional service, with providers such as Zadarma offering free calls bundles

2. It’s easy to set up & maintain wherever you are – Traditional phone lines can be difficult to set up and maintain. VoIP is straightforward to set up and configure without the help of a tech consultant or IT representative. There is no VoIP hardware or wiring required as you use your broadband connection to activate calls in and out.

3. VoIP increases flexibility for users – VoIP provides you with the ability to integrate a variety of other systems, instantly improving business efficiencies and often optimising internal workstreams. With features such as video conferencing, file sharing and CRM to email integration, tasks can be integrated. VoIP can unify your communications very quickly.

4. It provides mobility – If you are often travelling or not always at your desk, then VoIP can provide you with flexibility and mobility for users. In addition, VoIP is affordable compared to mobile phone calls. Your VoIP call can be diverted to your mobile or answer phone, if you are not at your desk, providing you a winning situation to receive and make calls on the go with a VoIP solution in place.

5. VoIP can scale as your business grows – If you are a small to medium size growing business – It may be hard to determine how many phone lines you’ll need. The beauty of VoIP, as your communication solution, is it does not require additional expenses, whether you’re adding or removing users. Conveniently, you can add a new line as soon as you add a new team member. Equally, if you need to scale down, you can just as easily reassign the existing line or remove it completely.

6. VoIP empowers your business positioning – VoIP can often make companies, no matter how small, ...