
Sign up to save your podcasts
Or
This week on the Friday 15 podcast, Andy & Brian discuss the reasons why it's challenging for B2B eCommerce businesses to build a great user experience. A few reasons they dig into:
- Because buyers need to make these purchases for work, the interface may matter less than in B2C.
- B2B businesses aren't willing to make the investments necessary to create a great experience.
- The size of many B2B catalogs are orders of magnitude larger than the catalogs of B2C, which makes it much more difficult to build a great user experience.
5
33 ratings
This week on the Friday 15 podcast, Andy & Brian discuss the reasons why it's challenging for B2B eCommerce businesses to build a great user experience. A few reasons they dig into:
- Because buyers need to make these purchases for work, the interface may matter less than in B2C.
- B2B businesses aren't willing to make the investments necessary to create a great experience.
- The size of many B2B catalogs are orders of magnitude larger than the catalogs of B2C, which makes it much more difficult to build a great user experience.
31,919 Listeners
312 Listeners
8 Listeners
56,021 Listeners
9,532 Listeners
5,892 Listeners
63 Listeners
154 Listeners
0 Listeners