Functional Medicine 2.0

Is Modern Healthcare a Healing System… or a Customer Retention Program?


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What if the system you trust to heal you is actually built to retain you?

In this episode of Functional Medicine 2.0, Dr. Z sits down with Christine Garvey, DC, FMACP to unpack a question most patients never think to ask (and most practitioners don’t say out loud):

Is modern healthcare a healing system… or a customer retention program?

We’re not here to bash doctors. We’re here to talk about the business model that handcuffs good clinicians, rewards “clean billing,” and turns real humans into diagnosis codes, refills, and return visits. If you’ve ever felt like you’re stuck in a loop of “nothing’s wrong” or “here’s another med,” this conversation will feel uncomfortably familiar… and weirdly validating.

Watch this episode to discover:

  • Why chronic illness functions like a subscription model (and how insurance quietly benefits from “managed, not resolved”)
  • The quota/churn reality inside traditional systems: short visits, billing pressure, and labs you can’t even order if you “can’t justify it”
  • How labels become identities: “I am Hashimoto’s / mast cell / leaky gut” instead of “I’m in a process that can change”
  • The “walking dead aging” problem: stacking meds, stacking diagnoses, and calling it care because there’s “no tumor”
  • What FM2 calls the real goal: help patients graduate—fewer visits over time, more ownership, more life, less fear


If you’re quietly thinking, “Yep… this old model is breaking me,” you’re not alone.

FM2 is where clinicians go when they’re done pretending the current system is fine.

Private community. Real implementation. Zero performative BS.

Let's go! Join here: https://drzfma.com/join-fm2

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Functional Medicine 2.0By Dr. Z