Resorts World Sentosa’s (RWS) casino licence has been renewed for two years instead of three, after its tourism performance was found unsatisfactory by the authorities. In a statement on Nov 18, the Gambling Regulatory Authority (GRA) said the renewal will take effect from Feb 6, 2025. Hairianto Diman and Susan Ng speak to Lau Kong Cheen, Associate Professor, School of Business, and Head of Marketing Programme, SUSS, to find out how the casino can drive its numbers, and examine the fine balance between promoting gambling tourism and not positioning ourselves as a gambling hub.

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