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In this episode we explore the many ways your sales team can be undermining your business, your service team, and letting down your customers. Why do some sales staff overpromise leaving the company forced to underdeliver? Whose fault is it? How can you get a handle on making sure sales and service are on the same page? 

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.