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In this episode we implore you to investigate if your service department is undermining your marketing department or even your entire business! It’s incredibly common that the people in the service center of your business are not properly trained to engage with customers. This episode is an important resource for anyone with a service-based business that has separate sales teams and service teams. 

For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.