What exactly is the problem? And what isn’t? It sounds simple, but getting clarity here can be the difference between chasing assumptions and finding the real root cause. 

Join PMI Director Consultant Stuart Gibson in the studio with Susannah Clarke as they discuss Is/Is Not, a beautifully simple tool often underused in problem solving. With a practical example involving soggy pizzas, Stuart shows how moving beyond scoping questions can generate powerful clues, test theories, and steer you toward evidence-based solutions. 

More resources:

• The Joy of Problems
• Transform You Problem Solving Mindset 
• 8D Problem Solving Template
  
  

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