Bjoern Spreitzer, Chair of VIN Inc, which runs the isite New Zealand network, talks about the future.

As this is the last episode of season 1, let's get your anonymous feedback to help us plan for season 2 here.

IMPORTANT: We also need you to confirm your completion here so that we can recognise your commitment! All isite staff are required to listen to the full series so this is how we keep track of compliant isite locations and staff. Nga mihi!

In a wide-ranging discussion, Phillip Barnett, owner of the Greymouth isite, spells out what it takes to be a successful isite team member.  Pride.  Professionalism.  A willingness to adapt.  And making magic!

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What's the knack for building rapport with a customer?  Henry Mason from the Queenstown isite shares his personal philosophy, which has its roots in earlier stints as a ski instructor and hiking guide. 

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Want to know which travel trends are heading our way?  Ishita Mendonsa, Global Insights Manager at Tourism New Zealand, shares the results of recent studies into the international tourism market - and explains how to apply them locally.

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For more information, check out tourism New Zealand's insights website.

Wearing two hats, as isite expert and Marlborough District Councillor, Raylene Innes is ideally placed to explain how the network puts the local perspective first.

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Listen to Marlborough's Amy Swain describe the difference that isites can make to the local community, sometimes during the most testing of times.

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Karl Burrows, General Manager Pou Ārahi Māori at Tourism New Zealand shares his personal thoughts on the growing overlap between Māori culture and the work of isite staff today.

For more information on the Tiaki Promise visit the Tiaki website.

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Listen to Reana Te Hei describe her own personal journey, and how she weaves Māori culture into her day-to-day interactions at the Whangārei isite.

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