As a leader, we sometimes get caught up in giving direction and expecting results. But when we don't get the results we were expecting, how do we react? Do we just start handing out consequences? Counting people out of the game? Or do we investigate and ask questions to determine the breakdown and reasons as to why the results were not met? It never hurts to ask questions for better understanding. It can create connections with our team and we can learn as much as our teams learn just by asking.