Ever lost a client that you really liked and wanted to win them back? Well, the good news is, it is all possible! But there is an art and science to a successful winback. I am speaking with the author of Million Dollar WinBack Dan Pfister from WinBack Labs in Canada in this podcast.  Dan has published his findings from his firm and countless interviews with others on how to do a WinBack Strategy and the tremendous benefits it offers in his new book, "Million Dollar WinBack" which I am also excited to say Dan has included me in. I am truly honoured.
Dan's Proven 7 Step Winback System is one of the most profitable and successful marketing and sales strategies and organisation can do yet it is also one of the most overlooked. I have used winback strategies throughout my career and can attest to Dan's ROI numbers. I have also implemented winback strategies for clients of mine and seen the extraordinary results it can deliver no matter the size of your business. 
You can find out more about Dan on LinkedIn (Dan Pfister) and his website https://winbacklabs.com/ where you can view his blog and case studies.

Darren Finkelstein is the author of numerous books, his most recent being "No" Building a Life of Choice Without Obligation. This follows his book "The Accountability Advantage" about the power of taking action and the importance of discipline and accountability to ensure your goals are met.

In this podcast, we talk about the power of saying no so that you can focus 100% on your goals, dreams, and aspirations. We also discuss how to say it with elegance and empathy. We talk on how to say it with cultural sensitivity and whether different generations are more or less comfortable with saying no. (Sneak preview - we believe Gen X are better at saying no).
Darren also opens up the times he said yes, when he should have said no and the cost this had on his career and finances. Darren is truly an expert on the power of this tiny little word.

Darren and I go back over 20 years when we were both at Apple together and I really enjoyed connecting with him again as he brings real energy and ideation to everything he does.
Darren has a unique ability to reinvent himself every few years. He has been an entrepreneur, worked in some of the best technology companies, owned a boating business, accelerated the start-up of a new marina, and today runs his own consultancy.

Darren said after the podcast "You made that very easy for us to chat, with a bit of spark, a few laughs, and loads of examples and stories to make it land with the audience." 
We indeed had fun and I hope you enjoy this episode as much as we did recording it!

Darren has a special offer for all listeners. If you go to his website, www.NOthebook.com.au and use the discount code: take50 in the cart, you will get 50% off the RRP. This great offer also applies to his two book bundles. So check it out!

You can find out more about Darrent at his website tickthoseboxes.com.au and connect with him on LinkedIn.

For over 20 years, I have immersed myself in studying and practicing the habits of successful individuals across various fields—business, entertainment, sports, and technology. These are not just areas of interest for me; they are where I have built my career and passion. Since launching my book, "It's All Possible," in 2020, I’ve continued my journey of growth—digging deep into the insights that fuel high achievers.

This exploration has culminated in the creation of the 6-3-8 Framework, which encompasses six powerful principles, three effective strategies, and eight essential practices shared by successful people. While the concepts are straightforward and easy to grasp, the real mastery lies in the details. In Episode 311, I detailed the six principles and three strategies, supported by compelling case studies and examples.

Now, in Episode 312, I’m excited to unveil the eight practices encapsulated in the CHAMPION acronym. The 6-3-8 Framework will be the cornerstone of my upcoming book, which will guide readers on how to transform potential into outstanding performance—something that may seem simple to say but is undeniably challenging to execute.

I am confident that this practical 6-3-8 framework will empower those looking to achieve their goals, dreams, and aspirations more rapidly—all while enjoying the journey (Principle 6). 

Dive into the podcast, and I welcome your comments and reviews!

For over 20 years I have pursued possibility. I have asked the question "what is truly possible for us in this life we have been gifted?"
Why do some people have a fixed mindset, others a growth mindset and for an even smaller group a possibility mindset?
My research (me - search?) led me to write the book "It's All Possible" and from there I have refined my thinking even more and landed on the "Super Six" principles that People of Possibility abide by. 
People from business, entertainment, politics, music, sport all these people of possibility have these 6 principles.
From Arnold to Selena Gomez, to Mark Cuban to Bradley Cooper to Alisa Camplin. 
In this podcast I talk about what a possibility mindset is and how it differs from the all important growth mindset. I reveal the six principles and the three overarching strategies they use to implement a possibility mindset.
The next podcast will reveal and discuss the 8 practices of people of possibility in how they bring the super six to fruition. So please subscribe so you get this next one first.

As always any questions contact through LinkedIn or my website robhartnett.com .

My special guest this month is Douglas P. Pflug, a retired Sergeant with 28 years of service at the Guelph Police in Canada who then transitioned to the Ontario Police College Leadership Unit.

He holds certificates in Executive Leadership, High-Performance Leadership, Change Leadership, and Managing for Execution from Cornell University.
In 2023, he earned a certificate in Foundations of Human Resource Management from McMaster University. Doug received national recognition as one of Canada's "123 remarkable Canadians" in 2020. Beyond policing, he excelled in sports, founded IRONWILL 360 Strength & Conditioning, and contributed to the success of the Guelph Storm Hockey Club.
An author and philanthropist, Doug published a self-help book and is working on his second one called Ironwill 360 Degree Leadership which will be released in November 2024. His extensive community contributions are evident in his support for Special Olympics and law enforcement initiatives and on this podcast episode. Douglas is the real deal!
We cover a lot of ground from leadership and wellness to prevention of suicide and this all comes from a man who had literally been on the front line as policeman and as a leader in the Police force. We also discuss important topics such as remote leadership, adaptive leadership and inclusiveness.
I really enjoyed this podcast and Douglas is inspirational and compells us to take action for ourselves and those around us. You can find out more about Douglas on LinkedIn at https://www.linkedin.com/in/douglas-p-pflug-2b39a723/ and on X @ironwill360

I am super excited this episode to bring you the "force of action" we all need in the wonderful Donnie Boivin. Donnie is a Marine Corps Veteran and a 20 year sales guy who got tired of living other people's dreams and making them wealthy (sound familiar) So what did he do?
 He took the biggest risk in his life and opened up his own business, Success Champions......and ran it straight into the ground learning very quickly that being a sales guru does not always translate to business success. Fortunately, he found podcasting, launched Success Champions podcast and interviewed hundreds of influencers in business, learning how to be a CEO instead of an employee. Not only did he turn Success Champions around and build it into a profitable international business, he also created the Badass Business Summit for aspiring entrepreneurs and leaders to inspire and educate them to avoid his journey. Donnie is on a mission to change how the world networks (a yeh from me!) fixing everything business owners hate about networking and teaching business owners all the secrets to growing a thriving business they love.
I hope you enjoy this It's All Possible Podcast and you can connect with Donnie on LinkedIn and find out more here https://donnieboivin.com/

My special guest this episode is Dr Chris Brown the CEO of MarketCulture Strategies and the MRI Benchmark.
Chris and I first me when both of us in sales, marketing and partner development roles at HP. 
today Chris and MarketCulture Strategies works with corporations and leading consultants around the world to improve competitiveness through the adoption of customer-centric vision, values, strategies, practices and skills.

During 2022 Chris and his team invested in automating our global Award Winning Culture Assessment Tool, the Market Responsiveness Index™ to enable them to work with consulting partners around the world. If you believe in the idea that “What’s Best for the Customer is Best for the Business” you will love this discussion I have with Chris.

Their Market Responsiveness Index™ measures an organization’s capacity to respond to customer needs, competitive threats and external factors. Their research shows that for every 10% improvement in MRI™ score you can expect a 4% improvement in profitability.

Chris is an experienced Global Sales and Marketing Executive and Practitioner with extensive experience in the Technology and Telecommunication Industries. Experience in managing small and large teams in a range of business sizes and growth phases across consumer, B2B and enterprise customer segments.

Chris has a track record of growing market share in mature and high growth categories while maintaining profitability. This podcast is full of helpful, contemporary nuggets from Chris that you can use in your own business.
For more details see https://mribenchmark.com/

My special guest for this episode is international professional yachtsman and coach Andrew Palfrey or "Dog" to his closest friends and competitors on the race track across the world.

He is a four-time World Championship winner in the highly competitive Etchells
and 5.5 Metre classes. He has also won several National and State Championship titles
in Australia, the UK and the USA across a range of classes.​

Having started sailing in Melbourne, Australia where we first met, Andrew graduated from the cadet-dinghy class to one-design keelboats such as J24's in the early 1980’s. After several years of competing at an international level, he embarked on eleven years of Olympic class
campaigning. Firstly in the Soling class, with Cameron Miles and James Mayo. Then
moving to the Star Class for eight years, crewing with Iain Murray winning the right to represent Australia at the 2008 Olympics.​

Since retiring from Olympic level sailing after the 2008 Olympic Games, he returned to the Etchells class, accepting a position with iconic sailing figure John Bertrand, alongside five time Olympic medallist, Sir Ben Ainslie. The following year, as Ben’s America’s Cup commitments increased, they were joined by Tom Slingsby (Olympic Gold Medallist and Aussie Sail GP skipper) where they won the 2010 World Championship in Howth, Ireland. Since then Andrew has continued to sail and coach at the highest level with people such as Peter Duncan and Peter Morton and in a variety of yachts and this year amongst other things is coaching a team for the 2024 Paris Olympics. 

In the podcast we discuss turning your hobby into a profession, what high-performance leaders do consistently, how to survive the ups and downs of competitive sport and the vital role of leadership in any successful endevour.

In this International Women's Day Special, my exceptional guest is Julie Thomas.

Julie is President and CEO of ValueSelling Associates, Inc., and responsible for the company’s global expansion and its position as a market leader in on-demand, instructor-led, virtual instructor-led and hybrid (blended) learning solutions delivered throughout the world in more than 17 languages.

Julie began her sales career at Gartner Group (now Gartner, Inc.) In 1999 she became Vice President of Gartner’s Sales Training for the Americas. Her role included successfully onboarding new sales hires and driving the adoption of the ValueSelling Framework. She has extensive experience applying, coaching, and reinforcing the ValueSelling Framework, ValueSelling Essentials®, and their application to all customer-facing roles across the revenue engine.

In 2003, Julie joined ValueSelling Associates as Chief Executive Officer and President. Julie has led the company to become an industry leader in competency- and process-based training for escalating sales performance in business-to-business sales organizations worldwide.

In addition to her role at ValueSelling Associates, Julie is a noted speaker, consultant, and author of “ValueSelling: Driving Sales Up One Conversation at a Time” and “The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life,” as well as a contributor to Forbes.com, the Forbes Business Development Council and the LinkedIn Sales Blog.

Julie also serves on the advisory board of the eWomenNetwork Foundation and is heavily involved in local charities in the San Diego region.
You can contact Julie on LinkedIn and via valueselling.com

Continuing the Olympic theme for 2024, in this episode I am excited to bring you a lively and fun discussion with Laura Harding and Annie Wilmot who are members of the Australian Sailing Squad, on the journey to the 2024 Paris Olympics in the 49er FX Class in Sailing.
Laura and Annie have been sailing together only for the past 2 years and came together after competing against each other for a number of years in one of the fastest yachts on the planet.

They recently completed a successful 2022-23 season in Europe and placed 16th at the most recent World Championships. Ultimately they are seeking to represent Australia in 2024 in Paris.

We discuss teamwork, collaboration, communication, coaching, and the mindset needed to thrive in the rollercoaster world of high-performance sailing when so many things are in your control yet so many are not.