We take a look at how speed limits are set on our roads and how well we obey them.

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Our free ebook for agents on how to help customers with claims:

www.itscovered.net/ebook

One of the most important things an agent can do in a claim is to set expectations and sometimes that means telling the customer hard truths.

Our website is http://www.itscovered.net

The free ebook is at http://www.itscovered.net/17

We should be documenting our files with the possibility in mind that those notes might be shown to a jury one day. Because sometimes they are.

Our website is http://www.itscovered.net 

Free ebook on servicing claims as an agent http://www.itscovered.net/ebook

Are we reading our emails and texts before we send them? Are we communicating something we don't mean? Email is one of the most misunderstood forms of communication for a reason, and we look at a recent email Paul received as an example.

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Our YouTube page:

https://www.youtube.com/channel/UC03jXlcZlnboE8EX6TON9tg

Website:

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Today we explore what our time is really worth, and should we sometimes get rid of a customer who is taking up too much of it?

Our website, which is NOT a waste of your time, is http://www.itscovered.net 

Our free ebook on handling claims as an agent is at http://www.itscovered.net/ebook

We take a look at a really weird accident claim and try to figure out how we would decide it if it were assigned to us. Spoiler - we're not sure. Do you have an idea about it? Join our Facebook group at https://www.facebook.com/groups/342939569511083 

See the video at https://www.huffingtonpost.com/entry/good-samaritans-dui-crash-florida-live-stream_us_59ae5e3ee4b0dfaafcf23283

In claims, we developed kind of a six sense when people were about to tell us a fib of two. A lot of times certain phrases gave us a hint of what was about to come. Today we discuss some of those phrases.

our website:

http://www.itscovered.net

We play "Is That Covered?" with the original Ghostbusters film, particularly the attack of the Stay Puft Marshmallow Man. It's going to be fun making sense of this one!

Our website is http://www.iscovered.net

Talking about an article about Harvey and issues dealing with flood insurance. The article in question can be read here:

https://www.insurancejournal.com/news/southcentral/2018/04/11/486116.htm

Our website is http://www.itscovered.net

Free ebook on claims at http://www.itscovered.net/ebook

Paul saw some insurance advertisements while watching eSports on Twitch, and we began to wonder if this were a good outlet for marketing. So we pull the demographics of the eSports audience and begin to analyze it.

The report can be downloaded here: http://www.nielsen.com/esports-playbook 

Our website is http://www.itscovered.net