Share It's None of Your Business - The Family Business Podcast
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By Ted Gerstein/Karen Russo
5
99 ratings
The podcast currently has 21 episodes available.
An important lesson shared throughout the episode is that family members and “idiot sons” need to continue to prove themselves and earn respect day in and day out which can be daunting and difficult to manage. At the end of the day, the culture of the family is extremely important where mistakes are okay to be made, lessons are learned and the family members are not given everything.
Connect with Karen & Ted:
Website: https://www.thefamilybusinesspodcast.com/
Connect with Karen & Ted: https://www.thefamilybusinesspodcast.com/
Cindi Bigelow, President and CEO, joins Karen and Ted for a conversation that helps listeners understand the inner workings of a family business over 3 generations. Karen realises and touches on the foresight needed early on while Ted finds out about other family members' involvement from the beginning. Cindi shares how her father (the 2nd generation) helped bring BIgelow Tea to what it is today and shares 3 important tips she learned. Karen is able to get fantastic insight on Cindi’s involvement in the family business at the start and why she was interested in continuing with it. When Cindi first joined after schooling, she quickly learned a lot of important lessons including how different the environment was, what she needed to do in order to succeed and realised that people are going to judge you simply because of your name.
A huge part of Cindi’s success, as she shares, is the fact that she took her time with each position, learning it from the inside out and understanding the fundamentals of the business which is still very important for anyone joining the company. Ted enlightens the listeners about the difficulty to give younger generations more control while Cindi provides fantastic insight on how her father passed the baton down to herself. At the end of the day, a company needs to be run with hundreds of employees depending on leadership so Cindi shares 4 super helpful tips on how to lead. Karen inquires about other Bigelow's working in the business and Ted wants to know if family members can join. Cindi is very clear on the next steps of the business and shares what this will look like for the next generation, her children.
Connect with Karen & Ted: https://www.thefamilybusinesspodcast.com/
Connect with Cindi: https://bigelowtea.com/
Starting out with humble beginnings, the family business has seen many family members stepping up, finding their niche and settling in to ensure the family business would succeed. Todd shares inventions that came to fruition during the company's existence and touches on how it helped the business grow and expand to different markets. Another important aspect of the growth of business came from organic inclusion of people outside of the family which Todd provides in-depth strategy around.
Looking ahead when the older generations had to pass the torch, Todd delves into how it was made possible and Karen poses a great question around Todd’s decision to join the family business and whether or not he regretted it. Fantastic insight is shared throughout the entire episode that can help all family businesses thrive and last for over a century.
Connect with Karen & Ted:
Website: https://www.thefamilybusinesspodcast.com/
Connect with Todd:
Website: https://www.omahasteaks.com/shop/
Typical with family businesses, it can be difficult to compartmentalise so Ted dives deep in to understand how Alex & Kerry manage this. Through trial and error, the duo share when it’s okay to talk about family business and how they sustain from being fully enveloped. Kerry and Alex touch on working together as husband and wife and share important tips to make it work. Alex also sheds light on the impact it’s had on his relationship with his mother who is a big part of the family business.
Ted and Karen dive deeper into family business and relationships. Alex provides 3 important reasons why he and his twin are able to succeed together and Karen wonders if it’s difficult to hire outside of the family. Kerry shares her perspective on having her in-laws as business partners and Karen is able to empathise with Kerry’s feelings. Fantastic insight is shared by Kerry & Alex when Ted asks what needs to happen to ensure 2nd & 3rd generational fighting doesn’t take place within the family when the legacy is passed on.
All in all, fantastic guidance is provided in this episode including the importance of being honest, being open and taking pride in all aspects of the business.
Connect with Karen & Ted: https://www.thefamilybusinesspodcast.com/
Connect with Alex & Kerry: https://fahertybrand.com/
Karen dives deeper into the logistics of Mitzi potentially taking over the company and receives great insight on what it was like to be a part of a family business in the mid 1900’s. Key details are shared by Mitzi about how to keep family businesses running successfully, and the rewards of doing so. Mitzi shares how important it is for a culture to be created for employees to be a part of the bigger picture, to be a huge part of the success of the company.
The conversation goes into Mitzi & Frank’s relationship, their marriage and important aspects are shared around helping family businesses thrive. The origin story of Perdue Farms brings the dynamics between a father and son and a few tips are shared by Mitzi as to how a son or child can take over a family business with more ease. Ted inquires about rules around family members working outside of the family business and Mitzi shares 3 reasons why it’s important to do so. Karen also provides great insight as to why it’s important for family members to work outside of the family business first.
Karen gets Mitzi’s perspective of the best part of family business and Ted shares that it is quite possible for a business to tear a family apart as family business can be very emotional. Mitzi shares 4 super important tips on communication amongst family business members and provides life guidance that everyone can take to live a better life. Culture is explored deeply near the end of the episode with values that can greatly help a family business succeed.
Connect with Karen & Ted:
Website: https://www.thefamilybusinesspodcast.com/
Connect with Mitzi:
Website: https://mitziperdue.com/
With the inception of the business, Grace shares that a lot of firsts took place during the first 3 years involving tears, drama, disaster, some comedy from time to time and oh yeah did we mention tears? Karen alludes to the good reputation and incredible flowers that come out of Fivefork and Ted is able to ask some thought provoking questions to learn more about the ins and outs of family businesses. With the farm & business starting in 2012 in their parents backyard, Helen may have been a bit upset about her home backyard torn up for the sake of her children’s brand new endeavour but deep down she was probably ecstatic that her children took a liking to her own hobby.
Living together and working together, Fivefork siblings were able to grow the business enough to buy a new property in 2013. Fivefork Farms represents the 5 siblings, with each member bringing a unique talent and work ethic to the table. Grace and Lee share genius ideas brought along the way and how their current farm fell perfectly into their lap which then included lots of DIY and convincing of friends and family to help along the way. Ted brings forth insight on how family business includes money and ego, and money so he inquires how the family members stay in their lane and Grace shares the dirty secrets (pun intended).
Being the realist she is, Karen asks if there was ever a moment the family thought they were going to lose their shirt and take a vow of poverty. Grace and Lee share what it took for them to not lose their shirt which had to do with their past jobs and roles while also putting blinders on from time to time. It’s also made abundantly clear by Grace and Lee that when disaster strikes, you need to lean on those around you and call on family and friends to support you. Important tips around community are shared by Lee and how specific movements can help increase the success of building a new business.
Throughout the episode, a theme of passion, trust and banding together shines through, while going big or going home can be a reality. There is no blueprint and at the end of the day, in this family business, each sibling always wants what’s best for each other and that has to be a reason why Fivefork Farms has been so successful.
This week’s episode is a special one!
We interview Karen’s Dad Tony Russo.
It’s the first time we are interviewing our own family members for our family business podcast. Tony is the owner and operator of A. Russo & Sons , the 100 year old fruit and vegetable company based in Watertown, Massachusetts.
He has worked in the business for more than 70 years and he shares some of his earliest memories of working on the farm alongside his grandparents and father.
Thanks Dad for answering our questions !
We loved interviewing the Nuts.com family! They have nearly 100 years of history and stories from when their “Poppy Sol” launched the Newark Nut Company. The company proudly sold roasted nuts, which were a huge hit in the community. Eventually, brothers, Kenny and Sandy took over the business. Several years ago, they decided to let the third and current generation run the company - and this is the story of how that happened.
It’s confusing, so here’s a cheat sheet…
Richard J Bryan is now a family business succession planning expert. He learned the lessons he now shares in his books when he took over his family's 100 year old car dealership at a young age when his father became ill.
It's a story of ego, emotion and a reminder that we all, "need A Frank in our lives".
The podcast currently has 21 episodes available.