A certified mediator, a partner with Squire Patton Boggs, and expert settlement advocate, Peter Kramer shares his secrets to successful negotiations.  

Howard Gluck prosecuted crimes as a Los Angeles City attorney. Here's one quick story:  20 years ago near downtown Los Angeles. Staples Center. Protesters and police clashing. 60 protesters jailed. They refuse to give up their names, so the police cannot process them, and won't let them out. Howard goes to talk with them in jail, through the night until 4 am. They agreed to reveal their names and Mr. Gluck dropped their misdemeanor charges. Everyone got their slice of the pie.