J.D. Power Canada's Customer Service Index Long Term Study for 2022 of service on 4-12 year old vehicles has some good news and some not so good news for Canada's aftermarket. J.D. Ney,  Automotive Practice Lead, Canada, walks us through the details and new insights on how shops can ramp up their customer satisfaction. See more details on the survey results and who ranks best HERE

The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.