Jenny is Head of e-Marketing at First Direct and has launched a range of services and e-sales programmes. Jenny is presenting at the Unicom conference ‘Web 2.0: Social Tools to Business Tools’ being held in London in July.In this program Jenny shared details of her presentation in which she will talk about how First Direct is using podcasting to help service and educate their customers and what their future plans are with social media.

Jenny Southwell

As part of our audio and video production work we always meet interesting people. People with a story to tell about themselves and their work. We interview as many of them as we can so we can share their stories with a wider audience, and have now included them in our out and about podcast series. Over the years this has grown into a fascinating archive especially where it gives an insight into the visions and ideas of some of the earliest users of social media from 2006.

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Jenny Southwell

Jenny Southwell