Pursuing Results

Jeofrey Bean on Customer Experience Design, Understanding Economic & Emotional Consumer Behavior


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Life-Changing Book - Class: A Guide Through the American Status System by Paul Fussell. Customer experience has become an important part of the decision making process in brand marketing and operations. How do you understand your ideal client and understand the decisions they make, so that you can tailor an experience that isn’t just transactional? We discuss this and much more with author, professor and customer experience expert Jeofrey Bean.
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Pursuing ResultsBy Matt Johnson - Marketer, entrepreneur & founder of Pursuing Results - Podcast PR & Production Firm

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