In this episode, Jessica Wicks, Brand President of DUCTZ, joins us to discuss why proactive maintenance planning is vital to facilities management. She explains how deferred maintenance directly affects indoor air quality, energy efficiency, and overall building performance.

Jessica also shares how HVAC systems play a pivotal role in sustainability, and offers practical insights on selecting the right maintenance partners. From coil cleaning to air duct restoration, this conversation underscores the importance of consistency and accountability in creating healthy, efficient buildings.

Takeaways:

• Maintenance plans should include walkthroughs and system inventory checks.

• Deferred maintenance leads to costly breakdowns and potential health risks.

• Indoor air quality depends on consistent HVAC upkeep.

• Energy efficiency is tightly linked to system cleanliness.

• Coil cleaning helps extend HVAC lifespan.

• Facilities managers must prioritize proactive care to avoid disruptions.

• Vendor selection plays a major role in maintenance success.

• AI and technology are supporting skilled trades and ensuring long-term job stability.

00:00 – Introduction to Jessica Wicks and DUCTZ
04:59 – The Importance of Maintenance Plans
09:45 – Impact of Deferred Maintenance on Indoor Air Quality
14:27 – Energy Efficiency and Maintenance Strategies
19:17 – Challenges in Maintaining Occupied Buildings
20:12 – Selecting the Right Vendor

About DUCTZ:

Founded in 2002, DUCTZ is the nation’s leading brand for HVAC and air duct cleaning. Since air duct cleanliness is directly tied to indoor air quality, DUCTZ technicians provide thorough services that improve system efficiency and safety. DUCTZ emphasizes long-term relationships with residents and businesses through exceptional service. In addition to air duct cleaning, the company offers HVAC restoration, dryer vent cleaning, coil cleaning, and exhaust cleaning.