In this episode of the "Soft as Steel" podcast, host Dennis Doran welcomes guest Jevon Wooden, a speaker, facilitator, and coach specializing in empathetic leadership. They discuss the importance of emotional intelligence and soft skills in the workplace. Javon emphasizes the need for leaders to understand interpersonal dynamics and the challenges of transitioning from technical roles to managerial positions. They also explore the benefits and limitations of AI in understanding human behavior. The conversation highlights the significance of empathy, diversity, and the irreplaceable human element in fostering thriving and sustainable organizations. Dennis concludes by expressing his admiration for Javon's insights.