On the latest episode of The Dental Economist Show, host Mike Huffaker welcomes Jill Nesbitt, a seasoned expert in dental consulting and practice management and Independent Consultant at Optimize Dental Consulting for an eye-opening conversation on how technological implementation done right can transform dental businesses for the better. Together, they unpack: 

• The need for a robust tech and software implementation strategy to guide successful management 
• Why consultants are best placed to support and enable the transformation and operations of a business 
• Unique approaches to creating efficient and scalable processes tailor-made to each practice’s unique requirements 
• The need for high quality automation in day-to-day operations and how to identify what can and cannot be automated 

If you thought technological application had hit its peak in the world of dentistry, think again. Tune in for valuable takeaways and stay ahead of the curve! 
Episode Highlights:
2:40 - 12:40 - From Spanish to Dentistry & The Implementation Niche 
Jill Nesbitt discusses her unique journey from pursuing a major in Spanish to finding joy in maximizing operational efficiency at dental practices and the vast experience it gave her in the field of operational management. She further traces the path to software implementation as a niche, emphasizing the need for strategic, process-driven technology implementation in dental practices. 

12:42 - 29:00 - The Making of a Successful Implementation Project 
From transparent conversations with leadership and stakeholders to change management content, the ace consultant underscores the steps in taking an implementation project to fruition. She also reveals some of the biggest missteps made in the introduction of software to a dental practice. 
29:01 - 41:24 - Consultancy, Dentistry & Ensuring an ROI on Investment  

Getting an accurate ROI on software investment can be difficult but it’s a worthy attempt at strengthening a dental business’ capabilities. Jill reflects on why the consultancy approach is perfect for guiding software implementation and making the best of this unique intersection. 

41:25 - 52:54 - Automation & Enabling Tech-Led Change 

While Jill remains most optimistic about the change that automation continues to bring to the table, she also spotlights some key reasons for why dental businesses should move into the future with a tech-first approach and how the can stay agile to make the most of the moment. 

Tune in to discover how to make data-driven decisions that drive growth. Don't forget to follow, rate, and review the show! 

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Whether you’re leading a DSO, building the next big dental SaaS tool, or redefining patient experience, this show is where the smartest minds in dental business come to talk strategy!

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