“Help others reach their full potential.” - Jill Nowacki

Thank you for tuning in to episode 126 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.

My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O’Rourke, who also happens to be my human. In this episode, Jill shares her passion for people, the knack she has for understanding people. She believes that credit unions can only get their mission right if they get their people right. Jill’s love for credit unions as tools to eradicate global poverty is reflected in the work she does to support the talent in the credit union movement. 

As we dive into the episode, Jill shares about voice of the employee research, and the need for career planning. She believes that without a clear career path, employees can feel like they’re not being included in the organization. Clear performance feedback is another key that Jill explains is critical in employee development. She shares her own experiences with feedback and fostering trust in employees. Jill’s go-to in a performance discussion is to ask questions: what happened, were there clear expectations, and how are you doing personally.

Jill and I chat about teams, hiring, board members, and people reaching their full potential. Jill shares two critical components that make a good CEO, bringing insight as someone who built a career around developing people in credit unions. In this kickoff episode of season 4, you’ll hear the last time Jill was amazed, the best advice she received, and how she creates balance in life. Enjoy my conversation with Jill Nowacki!

Find the full show notes on cuinsight.com.

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Books mentioned on The CUInsight Experience podcast: Book List 

How to find Jill Nowacki:
Jill Nowacki, President & CEO of Humanidei + O’Rourke
[email protected]
www.humanidei.com
Jill: LinkedIn | Instagram | Twitter | Medium
Humanidei: Instagram | Twitter