Jim Miller is a global People Operations leader with over 20 years of experience scaling recruiting and people teams across tech giants and hyper-growth startups including Google, FullStory, and now Ashby, where he serves as VP of People & Talent.

From leading 200+ recruiters worldwide to advising on product, process, and people tech, Jim has built his career around one central truth: productivity in recruiting isn’t about doing more, it’s about doing smarter.

In this episode, Jim joins Talentless to break down what productivity really looks like for recruiters in 2025, the data, the burnout, and the brutal myths we keep telling ourselves about “hustle.”

Tune in as we unpack:

Why recruiter productivity has become a broken metric

How tech and tooling (like Ashby) can elevate, not replace human judgment

What real efficiency looks like when hiring at scale

The future of People Ops leadership in an AI-driven world

Smart, funny, and deeply experienced, Jim brings clarity to a conversation most of us are too busy to have.