Built By People

Jim O'Gorman, Chief People Officer at Included Health


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Unveiling HR Leadership and Healthcare Transformation with Jim O'Gorman

In this Built by People Podcast episode, host Dave interviews Jim, an HR executive with a diverse career spanning geographic mapping, entertainment, and healthcare. Jim shares his journey and the impact of a negative leadership experience on his leadership style.

The discussion highlights the evolving complexities and costs of employee-sponsored healthcare, emphasizing the need for corporate America to rethink healthcare benefits to improve employee outcomes.

Jim elaborates on the critical, yet often overlooked, role of benefits leaders in managing healthcare costs and employee care. He also shares insights on how Included Health leverages AI to enhance virtual care and maintain a strong organizational culture.

The episode concludes with advice for HR leaders to rethink traditional healthcare practices and put employees' health at the forefront.

The podcast is sponsored by Previ, helping employees save on essential services.

00:00 Introduction to the Built by People Podcast

00:39 Meet Jim: A Journey Through Technology and HR

01:25 Lessons from Leadership: Overcoming Challenges

02:16 HR Trends and Healthcare Innovations

04:12 The Unsung Heroes: Benefits Leaders

07:41 AI in Healthcare: Enhancing Employee Benefits

09:55 Preserving Culture While Driving Transformation

11:44 Parting Advice: Rethinking Healthcare

12:26 Conclusion and Farewell


Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

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Built By PeopleBy Dave D'Angelo