Summary
In this episode, Alvin and Michael McDermott delve into Michael's journey from banking to starting his own brokerage firm. They discuss the challenges faced during the transition, the importance of customer service, and how personal experiences shaped Michael's professional decisions. The conversation highlights the significance of resilience, planning, and self-belief in achieving success in the competitive world of lending and brokerage.
Takeaways
Michael transitioned from banking to starting his own brokerage firm.
Customer service experience is crucial in the lending industry.
Overcoming personal challenges can impact professional decisions.
Building a brokerage requires a solid plan and support system.
It's important to appreciate small successes along the way.
Fear of failure can be a significant barrier to success.
Networking and relationships are key in the brokerage business.
Mistakes are part of the learning process in a new role.
Taking time for personal life is essential for overall well-being.
Resilience and self-belief are vital for achieving goals.
03:46
Transitioning from Retail to Banking
06:48
The Challenges of Customer Service
09:44
Navigating the Lending Landscape
12:41
The First Year in Lending
15:52
Career Progression and Salary Negotiation
18:47
The Importance of Self-Worth in Banking
23:57
Navigating Career Transitions
26:59
The Importance of Leaving on Good Terms
29:44
Personal Motivations Behind Career Changes
32:53
Family Dynamics and Emotional Support
35:44
Coping Mechanisms During Tough Times
40:08
Adjusting to Self-Employment
42:20
Lessons Learned and Future Aspirations