Greg Mohr and Joe Rockey discuss the importance of a business operating independently of its owner, building a winning culture, and aligning resources with client expectations. They also explore empowering employees through compensation changes and share insights on prioritizing product quality and business relationships.
(0:00) Introduction of Joe Rocky
(0:36) Joe Rocky's inspiration and company services
(1:34) Importance of business operating without the owner
(3:31) Ideal client for elite business conversations
(5:47) Building a successful and winning culture
(7:31) Aligning business resources with client expectations
(8:58) Empowering employees and changing compensation
(10:42) Example: Transforming a hotel's housekeeping
(21:42) Prioritizing business construction and product quality
(23:51) Final thoughts and the importance of relationships