Joey Pinz Discipline Conversations

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🎙️ In this episode of Joey Pinz Conversations, Joey Pinz sits down with James Bier to explore the intricate world of entrepreneurship and leadership within the MSP (Managed Service Provider) industry. James shares his journey of over 24 years in the business, discussing how strategic growth, building a solid senior leadership team, and navigating the complexities of recruitment have shaped his success. They delve into the importance of relationships in the industry, the challenges of maintaining discipline as an entrepreneur, and the evolving landscape of the MSP ecosystem.

🔍 Top Highlights:

1. Strategic Growth: James emphasizes the importance of planning for growth, whether through revenue targets, headcount expansion, or achieving specific EBITDA levels.
2. Building Leadership: Insights into developing a strong senior leadership team (SLT) within MSPs to ensure long-term success.
3. Recruitment Challenges: James shares his expertise on the risks and misconceptions surrounding recruitment, offering advice on mitigating these challenges.

📈 Tune in to gain valuable insights on leadership, growth strategies, and the evolving MSP landscape.

Hashtags: #MSPLeadership #Entrepreneurship #GrowthStrategy #MSPEvolution #RecruitmentTips

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

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🎧 Mastering Business with MSP Expertise 🛠️

In this episode, Vikram Khanna, a seasoned expert in the Managed Service Provider (MSP) industry, dives deep into the parallels between golf and running a successful MSP business. 🏌️‍♂️ He shares insights on the importance of continuous improvement, staying ahead of trends, and the vital role that peer groups like ConnectWise's Evolve play in business growth. Vikram emphasizes how his company, ProVal, acts as a "master MSP," handling the critical back-office operations, enabling MSPs to focus more on customer-facing tasks. 🛡️

Top Highlights:

1. 🎯 The evolving challenges and opportunities for MSPs in a fast-paced market.
2. 🛡️ The importance of automation and security in managing MSP operations.
3. 🌐 Building strong partnerships and leveraging peer groups for sustained growth.

Join us for an engaging conversation that offers valuable takeaways for anyone in the MSP space!

Hashtags: #MSPCommunity #BusinessGrowth #Automation #PeerGroups #TechTrends #ProVal

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

🎧 Listen on Your Favorite Platforms: 

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• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
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• Subscribe: https://joeypinzconversations.com/subscribe/

🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

💡 Support the Podcast: 

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• Patreon: https://www.patreon.com/joeypinz 

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Episode Links:

462-462 Vikram Khanna 

Founder & CEO, ProVal

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🎙️ Exploring Aviation & IT with Keith Schoolcraft: Lessons Beyond the Clouds

In this engaging episode, Joey Pinz sits down with Keith Schoolcraft, a seasoned MSP veteran and aviation enthusiast, to uncover the surprising parallels between flying and managing a successful IT business. Keith shares how the discipline and precision required in aviation, particularly the use of checklists, have transformed his approach to IT management. From the importance of continuous learning in both fields to the challenges of growth and lead acquisition, Keith offers invaluable insights for MSPs looking to soar above the competition.

Top 3 Highlights:

1. 🛫 Aviation & IT Parallels: How the strict use of checklists in aviation can streamline IT processes.
2. 📈 Growth Strategies: Keith's approach to lead acquisition and the art of balancing referrals with proactive marketing.
3. 🌐 Learning & Community: The critical role of peer groups in overcoming the isolation often felt by business leaders.

🔗 Hashtags: #MSP #AviationInBusiness #GrowthStrategies #ITManagement #ContinuousLearning

Summary for the Podcast Episode:

🎙️ Exploring Aviation & IT with Keith Schoolcraft: Lessons Beyond the Clouds

In this engaging episode, Joey Pinz sits down with Keith Schoolcraft, a seasoned MSP veteran and aviation enthusiast, to uncover the surprising parallels between flying and managing a successful IT business. Keith shares how the discipline and precision required in aviation, particularly the use of checklists, have transformed his approach to IT management. From the importance of continuous learning in both fields to the challenges of growth and lead acquisition, Keith offers invaluable insights for MSPs looking to soar above the competition.

Top 3 Highlights:

1. 🛫 Aviation & IT Parallels: How the strict use of checklists in aviation can streamline IT processes.
2. 📈 Growth Strategies: Keith's approach to lead acquisition and the art of balancing referrals with proactive marketing.
3. 🌐 Learning & Community: The critical role of peer groups in overcoming the isolation often felt by business leaders.

🔗 Hashtags: #MSP #AviationInBusiness #GrowthStrategies #ITManagement #ContinuousLearning

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Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

🎧 Listen on Your Favorite Platforms: 

• Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinz
• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
• Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10
• Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw
• YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1

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• Link Tree: https://linktr.ee/joeypinz
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• Subscribe:

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🌟 Unlocking the Power of Community & Marketing in the MSP World 🌟

In this engaging episode, Joey Pinz sits down with Paralee Walls, a dynamic marketer and educator turned software expert, to explore the unique intersections between teaching and marketing. Paralee shares her insights on how being bilingual has enriched her ability to connect with diverse communities, and how her journey from high school Spanish teacher to marketing in the tech world has shaped her perspective. She highlights the importance of understanding customer pain points and how traditional marketing techniques can still hold powerful relevance today. Discover the surprising parallels between teaching and marketing, and how these lessons can be applied in the MSP space to enhance customer satisfaction and drive growth.

Top 3 Highlights:

1. The Teacher's Approach to Marketing: How marketing can benefit from educational techniques to resonate with different audiences.
2. MSP Community Insights: Paralee's experience connecting with MSPs and the unique kindness she discovered in this community.
3. Traditional vs. Modern Marketing: The ongoing relevance of traditional marketing methods, even in the digital age.

🔗 Hashtags: #MarketingInsights #MSPCommunity #CustomerEngagement #TraditionalMarketing #TechInnovation

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Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

🎧 Listen on Your Favorite Platforms: 

• Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinz
• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
• Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10
• Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw
• YouTube: https://www.youtube.com/c/JoeyPinzDisciplineConversations?sub_confirmation=1

🌐 Explore More: 

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• Subscribe: https://joeypinzconversations.com/subscribe/

🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

💡 Support the Podcast: 

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• Patreon: https://www.patreon.com/joeypinz 

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In this episode of Joey Pinz Disciple Conversations, we dive deep with Matthew Lavender, Program Manager for IT Nation Evolve, as he shares his journey from military service to leading one of the most impactful programs in the IT community. Matthew reveals the importance of preparing for business transitions early, the value of consistent routines in maintaining mental and physical health, and the unique offerings of IT Nation Grow—a program designed to guide MSPs through every aspect of business transitions.

Top 3 Highlights:

1. Business Transition Insights: Learn why planning for a business exit should start years in advance, even if you’re not ready to sell.
2. Routine and Success: Discover how Matthew's disciplined morning routine sets him up for success each day.
3. Event Insights: Get an inside look at IT Nation Grow and how it helps MSPs navigate mergers, acquisitions, and business transitions with expert guidance.

Join us for a conversation that’s not just about business, but about growth, resilience, and strategic preparation for the future.

Hashtags:

#BusinessGrowth #ITNationGrow #LeadershipJourney #MSPCommunity #BusinessTransition #MatthewLavender #ITLeadership 🌟

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
• Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10
• Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw
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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

💡 Support the Podcast: 

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#SelfImprovement #LearningJourney  #Motivation #ThoughtProvoking

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🎙️ Title: Navigating IT Success: Insights from Todd Hale of ConnectWise 🎙️

Join Joey Pinz as he sits down with Todd Hale, the Chief Information Officer at ConnectWise, for an insightful conversation about the evolution of IT, the value of community, and the power of process-driven success. Todd shares his journey from enterprise IT to supporting MSPs, emphasizing the importance of continuous improvement and collaboration. Discover how ConnectWise is simplifying processes for partners and driving productivity through technology, while Todd offers valuable lessons on leadership, risk management, and the future of AI in the industry.

🔍 Top 3 Highlights:

1. From Enterprise to MSPs: Todd's transition from enterprise IT to ConnectWise's unique community-driven model and how it reshaped his perspective.
2. The Power of Process: Todd's belief in process-based discipline as a key to sustained success in IT and business.
3. AI and the Hype Cycle: A candid discussion on the current state of AI, its potential, and the reality of managing expectations.

🎧 Tune in for a conversation full of actionable insights and advice that will resonate with IT professionals and business leaders alike.

Hashtags

#ITLeadership #MSPCommunity #ProcessImprovement #AITech #BusinessGrowth #ConnectWise

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

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In this engaging episode, Joey Pinz sits down with Angus Robertson to explore his fascinating journey across continents and industries. 🌍 From his early days in the UK and the U.S. to navigating the bustling business hubs of Asia, Angus shares how his global experiences shaped his approach to marketing and technology. 🚀 Discover how his unexpected transition into marketing during the dot-com boom fueled a passion for innovation, leading to a successful career in the tech industry. 💡 Angus also delves into the critical role of MSPs in supporting small and medium-sized businesses (SMBs) and the exciting future of AI in marketing.

Top 3 Highlights:

1. Angus's transformative experience working in Asia and the cultural insights he gained.
2. The pivotal moment when Angus transitioned from IT to marketing, sparking his passion for innovation.
3. Insights on how MSPs can leverage AI to enhance their marketing strategies and drive business growth.

Relevant Hashtags:

#GlobalBusiness #TechInnovation #MarketingInsights #MSPCommunity #AIinMarketing #Entrepreneurship

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

🎧 Listen on Your Favorite Platforms: 

• Spotify (Video): https://podcasters.spotify.com/pod/show/joeypinz
• Apple: https://podcasts.apple.com/us/podcast/joey-pinz-discipline-conversations/id1583997438
• Spotify: https://open.spotify.com/show/69SFwY3XSwcw9qNvElAn10
• Google: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xODI4OTA2LnJzcw
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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

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#Podcast  #Conversations #PersonalGrowth  #ThoughtLeadership  #Mindfulness

#SelfImprovement #LearningJourney  #Motivation #ThoughtProvoking

#KnowledgeSharing #LifeLessons #Interviews #Discipline  #InspireChange  

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Episode Links:

455-455 Angus Robertson 

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In this episode of Joey Pinz Conversations, Aubrie Henderson from ConnectWise shares exclusive insights from the Evolve and Grow event in Denver. Aubrie highlights the launch of the new ConnectWise Marketplace, designed to revolutionize how MSPs and vendors connect, collaborate, and integrate. With a focus on certified integrations, Aubrie explains how ConnectWise is setting new industry standards to ensure security and seamless operations for partners. She also dives into the process of onboarding vendors, emphasizing the importance of security and innovation in the MSP space. Plus, Aubrie offers a personal glimpse into how discipline and routine play a pivotal role in balancing her professional and personal life, especially as a mother of three with a husband in the military.

Top 3 Highlights:

1. 🌐 Launch of the new ConnectWise Marketplace with enhanced features for MSPs and vendors.
2. 🔒 The rigorous certification process ensuring secure and reliable integrations.
3. 💼 Aubrie's personal strategies for maintaining balance and order in her busy life.

Hashtags: #ConnectWise #MSP #TechIntegration #Marketplace #Cybersecurity #VendorCollaboration #TechSolutions #Innovation #WomenInTech

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

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In this episode of Joey Pinz Disciple Conversations, Joey sits down with a military veteran and current IT leader at the ConnectWise IT Nation Evolve and Grow event in Denver. They delve into the veteran's journey from the Marine Corps to a successful career in tech, exploring the impact of military discipline on navigating the complex world of IT and business. The conversation highlights the importance of structured living, the evolution of the IT Nation community, and the ongoing efforts to support managed service providers (MSPs) through knowledge-sharing and innovation.

Top 3 Highlights:

1. Military to Tech: How military discipline shaped a thriving career in IT.
2. IT Nation Evolution: The shift towards an open ecosystem for MSPs.
3. Balancing Act: The importance of balancing work, health, and personal life.

🎧 Tune in to discover how these insights can benefit your professional journey.

Hashtags:

#ITNation #VeteranSuccess #TechLeadership #MSPCommunity #JoeyPinzConversations #PodcastLife

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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🎵 Music by Tom Izzo: @wahlsinger  https://tomizzomusic.com  

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Subscribe, follow, and rate with 5 stars if you enjoy these conversations. 

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#Podcast  #Conversations #PersonalGrowth  #ThoughtLeadership  #Mindfulness

#SelfImprovement #LearningJourney  #Motivation #ThoughtProvoking

#KnowledgeSharing #LifeLessons #Interviews #Discipline  #InspireChange  

#ListenAndLearn  #MeaningfulDialogues  #Empowerment  #Curiosity

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Episode Links:

453-453 Davina Collins

Manager, Global Event Sales, Connect

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In this episode, Joey Pinz sits down with Peter Sorensen at the IT Nation Evolve and Grow event in Denver, where they discuss key strategies for MSPs, particularly those backed by private equity. Peter shares insights on the challenges that both large and small MSPs face, emphasizing the importance of organic growth, strategic planning, and maintaining strong client relationships. He highlights the value of understanding your business as an asset, knowing your exit number, and preparing for legacy planning. Peter also talks about the impact of private equity on the MSP landscape, how MSPs can better partner with vendors, and the significance of having a life plan alongside a business plan. This episode is packed with actionable advice for MSPs looking to secure their future in a rapidly evolving industry. 🚀

Top 3 Highlights:

1. The importance of organic growth and strategic market approaches.
2. The role of private equity in reshaping the MSP industry.
3. The critical need for MSPs to develop both business and life plans.

Hashtags:

#MSPgrowth 🚀 #PrivateEquity #BusinessStrategy #ITNationEvolve #LegacyPlanning #JoeyPinzConversations 🎙️

Join us for enlightening discussions that spark growth and exploration. 

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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