What's the secret behind leading a team to the World’s 50 Best Hotels award?

Hint: It’s not just a killer minibar!

John Blanco, General Manager of Capella Bangkok, sits down with Phil to share his journey. From chef to hotel industry pro, John’s worked on every continent and brought those global insights with him to create a winning team at Capella. It’s a mix of leadership, passion, and a whole lot of hard work (with a dash of fun along the way, of course ).

Tune in and find out what makes Capella Bangkok truly stand out.

Now we’re turning the spotlight on YOU! What’s the magic that makes a hotel stand out? The little details? The big ideas? Drop your thoughts in the comments.

Enjoy the show!