Katherine Martin-Fisher introduces Joni Rogan and Tammy Chew from Family Forever Home Health Care, delving into Joni's early caregiving experiences and the company's growth. They discuss integrating personal experiences into business, identifying the ideal client, and guiding care decisions for aging relatives. The conversation covers the role of hospice, managing end-of-life care, and a case study on client care decisions. Tammy's impact on operations, fostering company culture, and balancing work with family are highlighted.

(0:00) Introduction of Joni Rogan and Tammy Chu from Family Forever Home Health Care

(0:30) Joni Rogan's early experiences and caregiving journey; company growth

(4:24) Integrating personal experiences into business and client care

(5:31) Identifying and assisting the ideal client

(7:20) Guiding care decisions for aging relatives

(9:19) Role of hospice and managing end-of-life care

(10:46) Case study on navigating client care decisions

(14:31) Tammy Chew's impact on the company and operations

(16:22) Fostering company culture and caregiver well-being

(20:14) Balancing working with family and friends

(23:41) Future aspirations for Family Forever Home Health Care

(26:10) Dealing with family dynamics in client care

(27:53) Cultivating trust through caregiver-client relationships

(29:40) Emotional bonds between caregivers and clients

(31:17) Tammy Chew’s personal journey and rewards of caregiving

(35:12) Empowering client independence and caregiver impact

(38:09) Contacting and getting involved with Family Forever Home Health Care

(42:10) Personalizing care plans and understanding care options